Pallvi
Jalandhar,Punjab
Summary
Experienced Operations Assistant proficient in documentation, expense tracking and recordkeeping. Successful at managing everything from maintenance to financial needs. Experienced with overseeing multiple projects simultaneously.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operational Assistant
IndusInd Bank
06.2024 - 07.2024
- Enhanced team productivity by providing administrative support and coordinating schedules.
- Handled customer inquiries promptly, delivering exceptional service while promoting a positive brand image.
- Assisted in the development of new policies and procedures, ensuring compliance with industry standards and best practices.
- Supported continuous improvement initiatives by conducting regular audits of operational processes and suggesting areas for enhancement.
NGO Intern
NGO(Non Government Organization)
04.2024 - 06.2024
- Enhanced NGO''s community outreach by organizing and participating in various events and campaigns.
- Provided education to the children’s.
Sales Department
Samsung
09.2021 - 02.2022
- Optimized inventory management systems, ensuring adequate product availability while minimizing excess stock levels.
- Increased sales revenue by implementing targeted marketing strategies and effective customer relationship management.
- Led sales team to achieve top rankings within the company through motivational leadership and comprehensive training programs.
- Spearheaded initiatives aimed at improving employee satisfaction rates which led to decreased turnover rates among staff members.
Education
Master of Business Administration -
CT GROUP OF INSTITUTIONS
09.2024
Bachelor of Business Administration -
RAYAT BAHRA UNIVERSITY
01.2023
Skills
- Communication skills
- Management skills
- Creativity
- Leadership quality
- Critical thinking
- Customer service
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Certification in E-Commerce
- Certificate of Appreciation
- Certification of Achievement
Timeline
Operational Assistant
IndusInd Bank
06.2024 - 07.2024
NGO Intern
NGO(Non Government Organization)
04.2024 - 06.2024
Sales Department
Samsung
09.2021 - 02.2022
Master of Business Administration -
CT GROUP OF INSTITUTIONS
Bachelor of Business Administration -
RAYAT BAHRA UNIVERSITY
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