Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sehajpreet Kaur

London,CA

Summary

Dynamic individual with hands-on experience in dispatch specialist and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Graduate with foundational knowledge in motive power technician.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dispatch and Freight Specialist

Rai Dispatch
07.2024 - 09.2024
  • Implemented tracking systems to provide real-time updates on shipment status, enhancing customer satisfaction levels.
  • able to use all the websites such as Xpert, emanifest, AFM to enter load and other details.
  • Enhanced shipping efficiency by streamlining freight processes and implementing time-saving strategies.
  • Entered shipping information into computer system and estimated freight and postal rates.
  • Maintained an organized work environment, enabling efficient processing of paperwork and accurate record management.
  • Observed and tracked consignments to verify timely deliveries and accurate invoicing.
  • great communication skills to answer all the phone calls and emails.

Associate

Amazon
11.2023 - 08.2024
  • Applied analytical thinking when troubleshooting system errors that impacted the outbound process, working closely with IT teams to resolve issues and prevent future occurrences.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided critical input during weekly meetings, contributing ideas for continuous improvement initiatives related to the outbound process.
  • Cross-trained and backed up other customer service managers.

General Manager

Church's Chicken
05.2022 - 01.2024
  • Used statistical methods to analyze data and generate useful business reports.
  • Enhanced payroll accuracy by diligently reviewing timesheets and resolving discrepancies.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Produced monthly reports using advanced Excel spreadsheet functions..

Education

Associate of Applied Science - Automotive Service Technician

Fanshawe College of Applied Arts And Technology
12.2023

Skills

  • Transportation Planning
  • Route Planning
  • Hazardous Materials Handling
  • Warehousing Operations
  • Freight Forwarding
  • Carrier Negotiations
  • Load Planning
  • Supplier relationships
  • Problem-Solving

Languages

English
Native or Bilingual

Certification

  • Certified Dispatch and freight specialist, Rai dispatch- sept. 2024



Reference on request




Timeline

Dispatch and Freight Specialist

Rai Dispatch
07.2024 - 09.2024

Associate

Amazon
11.2023 - 08.2024

General Manager

Church's Chicken
05.2022 - 01.2024

Associate of Applied Science - Automotive Service Technician

Fanshawe College of Applied Arts And Technology

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Sehajpreet Kaur