Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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SEHAJDEEP KAUR

Edmonton

Summary

Experienced with engaging customers to identify their needs and provide suitable solutions. Utilizes persuasive communication techniques to build strong client relationships and drive sales. Track record of effective problem-solving, ensuring high levels of customer satisfaction and loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Sales Representative

Walmart
04.2024 - 12.2024
  • Built strong relationships with clients through attentive service, leading to repeat business and referrals.
  • Emphasized product specifications to meet customer needs.
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.
  • Assisted call-in customers with questions and orders.

Sales Assosiate

Telus
02.2024 - 05.2024
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Team Member

Tim Hortons
11.2021 - 09.2023
  • Developed new products based on seasonal ingredients, holidays, and dessert trends
  • Routinely cleaned and maintained kitchen equipment and oven
  • Determined quantity of product to prep for next day's operation by maintaining detailed production schedule
  • Effectively prepped, stored, rotated, and stocked product

Cashier

Shah convinience store
02.2023 - 04.2023
  • Handled cash, credit, debit cards and personal checks, providing correct change in payment transactions
  • Kept checkout areas clean and neat to maintain a professional appeal
  • Scanned items, weighed special purchases, and entered codes to properly price items
  • Engaged customers warmly and provided immediate and dedicated assistance

Education

Post Graduate - Business

College of New Caledonia
Prince George, BC
05.2023

Skills

  • Cash handling
  • Customer account management
  • Product knowledge
  • Payment processing
  • Product promotions
  • Business development

Certification

Basic First Aid - Level C CPR, 11/01/23, Present

Languages

English
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Customer Sales Representative

Walmart
04.2024 - 12.2024

Sales Assosiate

Telus
02.2024 - 05.2024

Cashier

Shah convinience store
02.2023 - 04.2023

Team Member

Tim Hortons
11.2021 - 09.2023

Post Graduate - Business

College of New Caledonia

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SEHAJDEEP KAUR