Antonio Winkler
Moreno Valley
Summary
Dynamic Customer Sales Representative with proven success at Circle K, excelling in cash handling and POS systems. Recognized for enhancing customer experiences through personalized service and effective complaint resolution. Strong time management skills contributed to increased sales and repeat business, fostering lasting client relationships in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Customer Sales Representative
Circle K
Riverside, CA
04.2023 - Current
- Assisted customers with product inquiries and purchases to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy.
- Maintained cleanliness and organization of sales floor to promote safe shopping environment.
- Collaborated with team members to manage inventory levels and restock shelves promptly.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Monitored store security measures to safeguard assets and minimize loss incidents.
- Verified delivery schedules and processes.
Customer Sales Representative
AutoZone
Riverside, CA
06.2022 - 04.2023
- Implemented promotional displays that increased product visibility and sales opportunities.
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Described product highlights and benefits to help guide purchasing decisions.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
- Upsold additional products or services when appropriate, contributing to higher average transaction values per sale.
- Handled returns or exchanges efficiently while preserving customer loyalty through courteous assistance and fair resolution practices.
- Contributed to team objectives in fast-paced environment.
Warehouse Associate
Safavieh
Riverside, CA
03.2020 - 12.2021
- Organized inventory storage, optimizing space utilization and improving accessibility of products.
- Streamlined order fulfillment processes, reducing turnaround time for shipping and delivery.
- Implemented best practices for packing and labeling shipments, improving accuracy in logistics management.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 150 pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Education
No Degree - General Studies
Martin Luther King Highschool
Riverside, CASkills
- Cash handling
- POS systems
- Safe food handling
- Warehouse safety
- Time management
- Cleaning and sanitizing
- Operating Solo (graveyard)
Timeline
Customer Sales Representative
Circle K
04.2023 - Current
Customer Sales Representative
AutoZone
06.2022 - 04.2023
Warehouse Associate
Safavieh
03.2020 - 12.2021
No Degree - General Studies
Martin Luther King Highschool