Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sedra May Murguia

Burnaby,British Columbia

Summary

Dynamic and detail-oriented professional with experience in healthcare, customer service, and administrative support. Proven ability in time management and teamwork, fostering productivity and maintaining high standards of safety and confidentiality. Skilled in data entry, medical terminology, and promoting a clean and safe environment, while ensuring patient satisfaction and compliance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Housekeeping Aide

Burnaby Hospital
03.2024 - Current
  • Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
  • Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
  • Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.

Administrative Assistant and Front Desk Assistant

Arbutus College
01.2025 - 03.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Service Crew Member

Potato Corner
11.2023 - 07.2024
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.

Medical Laboratory Assistant

Medical Diagnostic Center
01.2021 - 09.2023
  • Assisted in the training of new laboratory assistants, providing guidance on best practices and procedures.
  • Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
  • Promoted patient confidentiality by adhering to HIPAA regulations during all phases of specimen handling and reporting processes.
  • Demonstrated excellent problem-solving skills when troubleshooting issues related to sample preparation or equipment malfunctions.

Medical Laboratory Assistant

M.D. Doctor's Clinical Lab.
12.2020 - 12.2021
  • Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
  • Streamlined the process for data entry into laboratory information management systems, reducing the potential for human error.
  • Increased lab productivity by effectively prioritizing tasks and completing them within designated timeframes.
  • Promoted patient confidentiality by adhering to HIPAA regulations during all phases of specimen handling and reporting processes.

Education

Bachelor of Medical Laboratory Science -

Iloilo Doctor's College
Philippines

Bachelor of Arts in Management - Management

City University in Canada
789 W Pender St Suite 310, Vancouver, BC V6C 1H2
06-2025

Skills

  • Customer Service
  • Data Entry
  • Scheduling & Calendar Management
  • Microsoft Office (Word, Excel, PowerPoint)
  • Medical Terminology
  • Specimen Collection & Lab Procedures
  • Time Management
  • Problem-Solving
  • Team Collaboration
  • Attention to Detail

Languages

English
Full Professional
Filipino
Native or Bilingual

Certification

  • Food Safety Certificate, Level 1
  • Medical Terminology Certificate

Timeline

Administrative Assistant and Front Desk Assistant

Arbutus College
01.2025 - 03.2025

Housekeeping Aide

Burnaby Hospital
03.2024 - Current

Service Crew Member

Potato Corner
11.2023 - 07.2024

Medical Laboratory Assistant

Medical Diagnostic Center
01.2021 - 09.2023

Medical Laboratory Assistant

M.D. Doctor's Clinical Lab.
12.2020 - 12.2021

Bachelor of Medical Laboratory Science -

Iloilo Doctor's College

Bachelor of Arts in Management - Management

City University in Canada

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Sedra May Murguia