Sebastian Saenz
El Monte
Summary
Seasoned Shift Leader Manager with relevant experience overseeing operations, managing teams, and implementing strategies to optimize efficiency. Known for strong leadership skills, ability to create harmonious work environment and commitment to exceeding company objectives. Previous roles have demonstrated measurable improvement in operational productivity and team performance. Possess strong problem-solving capabilities, excellent communication skills, and significant knack for employee mentoring and motivation.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Shift Leader Manager
Jersey Mike's Subs
El Monte
12.2023 - Current
- Supervised daily operations to ensure smooth service flow.
- Trained team members on food safety and customer service standards.
- Managed inventory levels and restocked supplies as needed.
- Assisted in resolving customer complaints and ensuring satisfaction.
- Assisted customers with inquiries, complaints, and concerns in a timely manner.
- * Prepared food items according to company standards, ensuring quality and consistency.* Provided excellent customer service, addressing inquiries and resolving complaints effectively.
Education
Mountain View High School
El Monte, CaSkills
- Food safety compliance
- Inventory management
- Customer service
- Team training
- Operational efficiency
- Time management
- Effective communication
- Problem solving
- Adaptability
- Team management
- Employee training
Timeline
Shift Leader Manager
Jersey Mike's Subs
12.2023 - Current
Mountain View High School