Sebastian Ordonez
Brampton,Toronto, ON
Summary
Dependable and successful providing fast, high-quality customer service to guests in restaurant settings and banquets. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Highly motivated with strong desire and determination to learn new things and get involved in the hospitality industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Shift Leader
Artheo Solutions
05.2022 - 12.2023
- Improved overall restaurant cleanliness, adhering to strict health and safety standards during each shift.
- Developed and maintained positive relationships with customers to build rapport and trust.
Cleaning Assistant
Rogers Center Stadium
05.2022 - 09.2022
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
- Streamlined cleaning processes for increased efficiency and improved productivity within the team.
Administrative Assistant
Sases SA
01.2020 - 12.2021
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
Bachelor of Adult Education - Modern Languages
Universidad De La Salle
Bogotá, ColombiaCertificate - English As A Second Language
Upper Madison College
Toronto, ONSkills
- Assignment Delegation
- Human Resource Management
- Problem solving
- Food Safety
- Dining Room Management
- Customer Service Management
- Hospitality Administration
- Guest Service
Languages
Spanish
Native or Bilingual
Certification
Smart Serve - Toronto, ON
Timeline
Server Shift Leader
Artheo Solutions
05.2022 - 12.2023
Cleaning Assistant
Rogers Center Stadium
05.2022 - 09.2022
Administrative Assistant
Sases SA
01.2020 - 12.2021
Bachelor of Adult Education - Modern Languages
Universidad De La Salle
Certificate - English As A Second Language
Upper Madison College
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