Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic
Sebastian Lawley

Sebastian Lawley

Vancouver,BC

Summary

Results-driven worker with eight years of experience in administrative support and customer service, adept at managing multiple roles simultaneously. Recognized for exceptional communication skills that enhance operational efficiency and foster strong client and team relationships. Proven track record of delivering high-quality support in fast-paced environments while maintaining meticulous attention to detail. Committed to leveraging expertise to contribute effectively to team success and drive organizational goals in any setting.

Overview

11
11
years of professional experience

Work History

Customer Experience Salesperson & Cashier

Trinity Tree Co.
08.2024 - Current
  • Keyholder/opening duties including cash balance logging, weekly inventory.
  • Maintaining welcoming environment, building relationships with clients, providing detailed educational product information building potential for increased loyalty and additional sales.
  • Troubleshooting technical issues with POS system, supporting other team members and smooth overall operations

Musician & Instructor

Self Employed
02.2022 - Current
  • Expanded musical repertoire through exploration of diverse genres, styles, and techniques using guitar, piano, voice and harmonica.
  • Collaborated with fellow musicians and venue owners to increase both live and social media engagement.
  • Scheduled and provided lessons to students of all ages
  • Busker - Selected & Licensed by Translink

Brand Ambassador

Nude Beverages & Sake Bomb
02.2021 - 08.2023
  • Enhanced brand recognition, increased purchases and positive word-of-mouth referrals through sampling, customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brands by maintaining consistent messaging and visuals (including purchasing fruit and building mouth-watering displays) across all promotional materials and presentations.
  • Boosted sales through effective collaboration with liquor store staff to promote products in high-traffic areas.

Legal Administrative Assistant

Angela Hilton Enterprises Inc.
10.2017 - 07.2023
  • Prepare US State Liquor License applications & Territorial Appointment Letters.
  • Perform basic contract administration on US Beer Franchise Agreements.
  • Database maintenance, research, document tracking, soft-filing, record-keeping.

Student Services Coordinator

Sarah McLachlan School of Music
09.2021 - 07.2023
  • Managing issues of attendance, engagement and nutrition of 130 students/day
  • Supporting each student based on individual interest, learning need & capacity
  • Assisting teachers and teaching finger-picking on guitar
  • Hosting/Emcee student and alumni showcase evenings
  • Caring for shared spaces and musical instruments.

Accounting Administrative Assistant

VictorEric Premium Homes Ltd. & VictorEric Design Group Ltd.
10.2016 - 03.2023
  • Assist Project Coordinators with reports, spreadsheets, filing, creating and maintaining project binders, printing, laminating, installing site signage
  • Invoice collation, recording and mailing outgoing cheques, entry into Quickbooks and filing for the Accounting department.
  • Archiving for all departments. Organizing sample library for Design dept.

Barista

Starbucks
02.2020 - 08.2022
  • FOH customer service, POS, memorized & prepared drinks and food in a timely manner, assisted with inventory management, cleaning & merchandising items

FOH Services & Barista

Forêt Noire Pâtisserie
01.2020 - 03.2021
  • Independently responsible for FOH during opening/closing shifts including: processing phone orders, POS, counter-service, coffee/tea/drink creation, equipment & indoor/outdoor service area cleaning, balancing cash, lock-up

Legal Administrative Assistant

Rice Harbut Elliott LLP
08.2019 - 11.2019
  • Drafting, sending, and following up on document requests.
  • Calling clients to request information, filing, faxing, scanning, data entry
  • Training in the use of Primafact, Amicus, and PCLaw
  • Processing invoices and Clinical/Employment Records

Server

Dairy Queen-Fraser St. & Aramark Catering Nat Bailey Stadium
10.2014 - 09.2015

-FOODSAFE Certified

-Serve food, clear tables, stock buffet, clean restaurant, inventory



Education

Legal Administrative Assistant Certification Program -

Vancouver Community College
06.2019

High School Diploma -

Killarney Secondary School
Vancouver
06.2018

Forum - Personal Effectiveness Training

Landmark Education
Vancouver, BC 2008 And Seattle, WA 2014
01.2015

Skills

  • Customer service
  • Event hosting
  • Public speaking
  • Relationship building
  • Active listening
  • Complaint handling
  • Attention to detail
  • MS Office proficiency
  • Continuous learning attitude
  • Administrative support

Accomplishments

    -Received many Customer accolades at Starbucks & Forêt Noire

    -Repeatedly selected to emcee showcases at Sarah McLachlan School of Music, the Vancouver Folk Society and other venues

Interests

Osteopathy, Psychology, Guitar, Piano, Harmonica, Singing, vintage records, cooking/nutrition, yoga, weight-training, meditation, cycling, coaching/mentoring peers, being of service

Timeline

Customer Experience Salesperson & Cashier

Trinity Tree Co.
08.2024 - Current

Musician & Instructor

Self Employed
02.2022 - Current

Student Services Coordinator

Sarah McLachlan School of Music
09.2021 - 07.2023

Brand Ambassador

Nude Beverages & Sake Bomb
02.2021 - 08.2023

Barista

Starbucks
02.2020 - 08.2022

FOH Services & Barista

Forêt Noire Pâtisserie
01.2020 - 03.2021

Legal Administrative Assistant

Rice Harbut Elliott LLP
08.2019 - 11.2019

Legal Administrative Assistant

Angela Hilton Enterprises Inc.
10.2017 - 07.2023

Accounting Administrative Assistant

VictorEric Premium Homes Ltd. & VictorEric Design Group Ltd.
10.2016 - 03.2023

Server

Dairy Queen-Fraser St. & Aramark Catering Nat Bailey Stadium
10.2014 - 09.2015

Legal Administrative Assistant Certification Program -

Vancouver Community College

High School Diploma -

Killarney Secondary School

Forum - Personal Effectiveness Training

Landmark Education
Sebastian Lawley