DILEENA DILEEP
North Bay,ON
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking in cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CASHIER /Customer Experience Associate
Choice Hyper Market
2020.01 - 2023.11
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Accountant
Ornet
2019.05 - 2019.12
- Increased efficiency by streamlining accounting processes and implementing new financial software.
- Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
- Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Education
Masters of Commerce - M.Com
SN College
Kollam, Kerala12.2022
Bachelor of Commerce - B.com Co-operation
Presidency College of Management And Technology
Charummoodu, Kerala04.2019
Skills
- Product Recommendations
- Customer Service
- Customer Assistance
- POS Systems
- Cash Handling
- Currency counting
- Report Preparation
- Issue Resolution
- Customer Relations
- Cash Management
- Customer service excellence
- Time management skills
Languages
English
Limited Working
Malayalam
Native or Bilingual
Hindi
Elementary
Tamil
Professional Working
Certification
- Tally + GST
- Peachtree
- Microsoft Office
- Data Entry
Availability
- Monday and Thursday - 6 am to 11 am
- Tuesday, Friday, Saturday, and Sunday available in full-time
- Wednesday - 1 pm to 10 pm
- Overtime Available
Timeline
CASHIER /Customer Experience Associate
Choice Hyper Market
2020.01 - 2023.11
Accountant
Ornet
2019.05 - 2019.12
Masters of Commerce - M.Com
SN College
Bachelor of Commerce - B.com Co-operation
Presidency College of Management And Technology
- Tally + GST
- Peachtree
- Microsoft Office
- Data Entry
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