Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.
Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel.
Dedicated 911 Dispatcher offering five years of related experience. Familiar with managing emotions and staying clear-headed under pressure.
St. John Ambulance First Aid CPR & AED Level A
Expiry October 6, 2024
Indigenous Awareness Course
Canadian Police Knowledge Network
WHMIS 2015 for Workers
Canadian Centre for Occupational Health and Safety
Mental Health: Signs, Symptoms and Solutions
Canadian Centre for Occupational Health and Safety
Pandemic Planning Exam
Canadian Centre for Occupational Health and Safety
Office Ergonomics
Canadian Centre for Occupational Health and Safety
Active Shooter Incidents for Public Safety Communications
APCO International
Communication Training Officer
APCO International
ICS I-100
Incident Command System Canada