Anmol Arora
3- 87 Brookland Street, Sydney
Summary
Confident and enthusiastic individual who has specialized in customer service. Flexible availability to work all through the week. Natural on undertaking responsibilities with a mature outlook, possess excellent interpersonal skills. Dedicated and eager to help young people reach full potential through positive and effective support. Compassionate and encouraging with 3-4 years of experience working with youth of all ages. Assists youth in navigating various situations using healthy coping skills.
Overview
7
7
years of professional experience
Work History
911 Dispatcher
Cape Breton Regional Municipality
07.2023 - Current
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Followed established protocols for professional handling of emergency situations.
Dentist
Dr. HSJIDS
07.2017 - 07.2018
- Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
- Provided preventive care with regular checkups, educating patients on proper oral hygiene habits.
- Interpreted X-rays to make accurate diagnoses and treatment decisions.
- Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
Food Service Supervisor
McDonald’s Sydney
12.2019 - 07.2024
- Interacts with the customer in efficient way, listening to what they need and helping them accordingly.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Tracked food production levels, meal counts, and supply costs.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Education
Post - Public Health
Cape Breton University
Bachelor's of Dental Surgery -
Panjab University
Skills
- Positive Reinforcement
- Social skill development
- Mentoring abilities
- Emotional Support
- Works Well Under Pressure
- Critical Thinking
- Active Listening
- Computer Skills
Timeline
911 Dispatcher
Cape Breton Regional Municipality
07.2023 - Current
Food Service Supervisor
McDonald’s Sydney
12.2019 - 07.2024
Dentist
Dr. HSJIDS
07.2017 - 07.2018
Post - Public Health
Cape Breton University
Bachelor's of Dental Surgery -
Panjab University
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