Purpose-driven Warehouse Manager with 6 years of experience supervising operations. Expert in consistently fulfilling orders on time through outstanding hiring, training and resource management. Personable communicator with strengths in providing useful and constructive employee evaluations to increase efficiency and support employee confidence.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Established and maintained good relations with customers, vendors and transport companies.
Provided information to shipping and receiving personnel regarding inventory stock.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Trained staff on material handling processes to reduce shipping times. Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
Scheduling port container shipments, inbound outbound and bi weekly transfers.
. Supervise receiving materials unloading,unpacking inbound shipments, investigating any discrepancies before product replenishment.
. Coaching and mentoring with conflict resolutions, setting high but achievable standards of performance.
. Attend and participate in all safety meetings. completing daily reports for senior management.
. Managed schedule of a team between 8-12 staff members . . Certified forklift operator classes 1,2,3,4,5
. Sage X3 ERP System
Oversee the preparation of shipping documentation, such as bills of lading, packing slips or dock receipts for all freight.
. Supervised inventory cycle counts and stock checks for all merchandise transactions that affected inventory.
. Maintain ability to handle stressful situations and exercise sound judgement and work independently.
. Assist with training and development concepts and procedures to improve work methods efficiency.
. Certified forklift operator classes 1,2,3,4,5
Increased productivity through cross-training and thorough training of both current employees and new hires.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Compiled, sorted and filed records of product orders, business transactions and other activities.
Loaded trucks for outbound orders and unloaded trucks for inbound orders.
Handling inbound calls , Customer service . Order Entry/ Excel Word
. Price Quotations
. Product Sourcing
. Shipping and receiving product on a daily basis
. Calling wholesale suppliers about new product and pricing . IES Fundamental of Lighting Course completed
. Determine customer requirements and expectations in order to recommend specific products and solutions
. Recommend alternate products based on cost, availability or specifications . Provide accurate information regarding availability of stock items
. Increase sales and average order size by means of cross-selling, up selling, add-on sales and offering promotional sales items.
. Lift-Truck Operation Certificate
. Occupational First Aid Level 1
. Transportation of Dangerous Goods Certificate and Pesticide Dispenser Certification for Commercial Pesticides
Serving existing accounts, obtaining orders and establishing new accounts . Provide accurate information regarding availability of stock items
. Planning and organizing daily work schedule to call on existing and potential sales.
. BCIT Lighting Technology and Design course completed (CESA 1130)
Forklift Class Counter Balance Sit Down / Reach truck
Certificate Transportation of Dangerous Goods (TDG)
Certificate of Health & Safety Management
COR Internal Auditor BCCSA
BCIT Lighting Technology and Design course completed
BCIT IES Fundamental of Lighting Course completed
Certificate and Pesticide Dispenser Certification for Commercial Pesticides