Ka Yiu Edward Li
Richmond
Summary
Detail-oriented and reliable Warehouse Supervisor with over 10 years of managerial and clerical experience in warehouse operations and customer service. Proven ability to coordinate logistics, manage documentation, maintain accurate records, and ensure timely delivery. Adaptable team leader with strong communication and organizational skills, currently seeking a Warehouse Clerical Staff position in a large firm in Canada.
Overview
29
29
years of professional experience
Work History
Warehouse Supervisor
Attinson Food Equipment Limited
01.2022 - Current
- Directed daily warehouse operations, overseeing staff scheduling, task delegation, and workflow optimization
- Evaluated warehouse productivity through regular performance assessments and operational reporting
- Monitored inventory levels and coordinated the timely receipt, storage, and dispatch of goods
- Procured supplies and maintained optimal stock levels to support uninterrupted operations
- Verified accuracy of incoming and outgoing shipments, including orders, invoices, and inventory records
- Maintained organized and up-to-date records for deliveries, inventory transactions, and internal documentation
- Enforced strict compliance with health and safety regulations to ensure a secure working environment
- Conducted daily inspections of the warehouse to uphold cleanliness, safety, and operational efficiency
- Collaborated with internal departments and external clients to coordinate logistics and resolve discrepancies
Assistant Manager
Ziven Credit Ltd
06.2019 - 10.2021
- Implement business plans to achieve Branch's sales targets (including Personal Loan, Mortgage, Overdraft etc)
- Perform comprehensive credit assessment on applicants for unsecured loans within prescribed criteria and lending limit set (Credit delegation $100,000-)
- Provide guidance & training to the team on sales technique, credit approval policy/procedures & operational issue
- Lead the team to provide the highest quality of customer services and maintain good relationship with clients
- Ensure all duty transactions are complied with policies & procedures
- Oversee & supervise branch operation's efficiency in all aspects including A/C opening and branch reporting
Chief Operations Officer
Apolo Gold Finance (Asia) Ltd
04.2019 - 05.2021
- Perform comprehensive credit assessment on applicants for unsecured loans within prescribed criteria and lending limit set (Credit delegation $100,000-)
- Leveraged experience through vital management positions guiding business to success.
- Implemented business development strategies, logo designs, and website designs.
- Monitored internal controls to protect client facilities and assets.
- Made decisions with broad and positive impact on security management operations.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.
Mortgage Specialist
Sun Hung Kai Credit Limited
03.2018 - 11.2018
- Implement business plans to achieve Branch's sales targets (including Personal Loan, Mortgage, Overdraft etc)
- Perform comprehensive credit assessment on applicants for unsecured loans within prescribed criteria and lending limit set (Credit delegation $100,000-)
- Provide guidance & training to the team on sales technique, credit approval policy/procedures & operational issue
- Lead the team to provide the highest quality of customer services and maintain good relationship with clients
- Ensure all duty transactions are complied with policies & procedures
- Oversee & supervise branch operation's efficiency in all aspects including A/C opening and branch reporting
Relief Branch Manager
Public Finance Limited
08.2017 - 01.2018
- Implement business plans to achieve Branch's sales targets (including Personal Loan, Mortgage, Taxi Financing, Fixed Deposits, Overdraft etc)
- Perform comprehensive credit assessment on applicants for unsecured loans within prescribed criteria and lending limit set (Credit delegation $80,000-)
- Provide guidance & training to the team on sales technique, credit approval policy/procedures & operational issues
- Lead the team to provide the highest quality of customer services and maintain good relationship with clients
- Ensure all duty transactions are complied with policies & procedures
- Oversee & supervise branch operation's efficiency in all aspects including A/C opening and branch reporting
Credit & Sales Manager
Citibank (HK) Limited
04.2008 - 07.2017
- Implement business plans to achieve Team's monthly sales targets of $18Million
- Responsible for the whole Mortgage transaction from Selling to Documentation, Fulfillment, Approval and Agreement Signing
- Perform comprehensive credit assessment on applicants for unsecured loans within prescribed criteria and lending limit set by the bank (Credit delegation $150,000-)
- Provide guidance & training to the team on sales technique, credit approval policy/procedures & operational issues
- Lead the team to provide the highest quality of customer services and maintain good relationship with clients
- Ensure all duty transactions are complied with the bank's policies & procedures to safeguard its assets
- Oversee & supervise branch operation's efficiency in all aspects including A/C opening and branch reporting
Lending Telesales Assistant Manager
BOC Card (International) Co Ltd
05.2007 - 01.2008
- Developed execution plans and lead the team to reach monthly sales targets on loan of $32Million
- Coached the team to ensure working procedures were being properly followed
- Handled customer's complaints effectively and ensure improvement action in place
- Analyzed competitors' performance for marketing campaign planning
01.1997 - 01.2008
- Various roles in banking and finance with responsibilities including document handling, customer service, internal reporting, and administrative support.
Education
Basic, Advance & Leadership Program
Benchmark International Limited
07.2019
Secondary School - HKCEE
Shue Yan Secondary School
06.1996
Skills
- Employee performance evaluations
- Business planning
- Staff supervision
- Team Building Leadership
- Warehouse Record keeping
- Risk Assessment
- Credit Approval and Denial
- Customer Service
- Operational Reporting
- Loan Collateral Handling
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Warehouse Supervisor
Attinson Food Equipment Limited
01.2022 - Current
Assistant Manager
Ziven Credit Ltd
06.2019 - 10.2021
Chief Operations Officer
Apolo Gold Finance (Asia) Ltd
04.2019 - 05.2021
Mortgage Specialist
Sun Hung Kai Credit Limited
03.2018 - 11.2018
Relief Branch Manager
Public Finance Limited
08.2017 - 01.2018
Credit & Sales Manager
Citibank (HK) Limited
04.2008 - 07.2017
Lending Telesales Assistant Manager
BOC Card (International) Co Ltd
05.2007 - 01.2008
01.1997 - 01.2008
Secondary School - HKCEE
Shue Yan Secondary School
Basic, Advance & Leadership Program
Benchmark International Limited