Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ka Yiu Edward Li

Richmond

Summary

Detail-oriented and reliable Warehouse Supervisor with over 10 years of managerial and clerical experience in warehouse operations and customer service. Proven ability to coordinate logistics, manage documentation, maintain accurate records, and ensure timely delivery. Adaptable team leader with strong communication and organizational skills, currently seeking a Warehouse Clerical Staff position in a large firm in Canada.

Overview

29
29
years of professional experience

Work History

Warehouse Supervisor

Attinson Food Equipment Limited
01.2022 - Current
  • Directed daily warehouse operations, overseeing staff scheduling, task delegation, and workflow optimization
  • Evaluated warehouse productivity through regular performance assessments and operational reporting
  • Monitored inventory levels and coordinated the timely receipt, storage, and dispatch of goods
  • Procured supplies and maintained optimal stock levels to support uninterrupted operations
  • Verified accuracy of incoming and outgoing shipments, including orders, invoices, and inventory records
  • Maintained organized and up-to-date records for deliveries, inventory transactions, and internal documentation
  • Enforced strict compliance with health and safety regulations to ensure a secure working environment
  • Conducted daily inspections of the warehouse to uphold cleanliness, safety, and operational efficiency
  • Collaborated with internal departments and external clients to coordinate logistics and resolve discrepancies

Assistant Manager

Ziven Credit Ltd
06.2019 - 10.2021
  • Implement business plans to achieve Branch's sales targets (including Personal Loan, Mortgage, Overdraft etc)
  • Perform comprehensive credit assessment on applicants for unsecured loans within prescribed criteria and lending limit set (Credit delegation $100,000-)
  • Provide guidance & training to the team on sales technique, credit approval policy/procedures & operational issue
  • Lead the team to provide the highest quality of customer services and maintain good relationship with clients
  • Ensure all duty transactions are complied with policies & procedures
  • Oversee & supervise branch operation's efficiency in all aspects including A/C opening and branch reporting

Chief Operations Officer

Apolo Gold Finance (Asia) Ltd
04.2019 - 05.2021
  • Perform comprehensive credit assessment on applicants for unsecured loans within prescribed criteria and lending limit set (Credit delegation $100,000-)
  • Leveraged experience through vital management positions guiding business to success.
  • Implemented business development strategies, logo designs, and website designs.
  • Monitored internal controls to protect client facilities and assets.
  • Made decisions with broad and positive impact on security management operations.
  • Streamlined company processes and procedures while enhancing customer satisfaction.
  • Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.

Mortgage Specialist

Sun Hung Kai Credit Limited
03.2018 - 11.2018
  • Implement business plans to achieve Branch's sales targets (including Personal Loan, Mortgage, Overdraft etc)
  • Perform comprehensive credit assessment on applicants for unsecured loans within prescribed criteria and lending limit set (Credit delegation $100,000-)
  • Provide guidance & training to the team on sales technique, credit approval policy/procedures & operational issue
  • Lead the team to provide the highest quality of customer services and maintain good relationship with clients
  • Ensure all duty transactions are complied with policies & procedures
  • Oversee & supervise branch operation's efficiency in all aspects including A/C opening and branch reporting

Relief Branch Manager

Public Finance Limited
08.2017 - 01.2018
  • Implement business plans to achieve Branch's sales targets (including Personal Loan, Mortgage, Taxi Financing, Fixed Deposits, Overdraft etc)
  • Perform comprehensive credit assessment on applicants for unsecured loans within prescribed criteria and lending limit set (Credit delegation $80,000-)
  • Provide guidance & training to the team on sales technique, credit approval policy/procedures & operational issues
  • Lead the team to provide the highest quality of customer services and maintain good relationship with clients
  • Ensure all duty transactions are complied with policies & procedures
  • Oversee & supervise branch operation's efficiency in all aspects including A/C opening and branch reporting

Credit & Sales Manager

Citibank (HK) Limited
04.2008 - 07.2017
  • Implement business plans to achieve Team's monthly sales targets of $18Million
  • Responsible for the whole Mortgage transaction from Selling to Documentation, Fulfillment, Approval and Agreement Signing
  • Perform comprehensive credit assessment on applicants for unsecured loans within prescribed criteria and lending limit set by the bank (Credit delegation $150,000-)
  • Provide guidance & training to the team on sales technique, credit approval policy/procedures & operational issues
  • Lead the team to provide the highest quality of customer services and maintain good relationship with clients
  • Ensure all duty transactions are complied with the bank's policies & procedures to safeguard its assets
  • Oversee & supervise branch operation's efficiency in all aspects including A/C opening and branch reporting

Lending Telesales Assistant Manager

BOC Card (International) Co Ltd
05.2007 - 01.2008
  • Developed execution plans and lead the team to reach monthly sales targets on loan of $32Million
  • Coached the team to ensure working procedures were being properly followed
  • Handled customer's complaints effectively and ensure improvement action in place
  • Analyzed competitors' performance for marketing campaign planning

01.1997 - 01.2008
  • Various roles in banking and finance with responsibilities including document handling, customer service, internal reporting, and administrative support.

Education

Basic, Advance & Leadership Program

Benchmark International Limited
07.2019

Secondary School - HKCEE

Shue Yan Secondary School
06.1996

Skills

  • Employee performance evaluations
  • Business planning
  • Staff supervision
  • Team Building Leadership
  • Warehouse Record keeping
  • Risk Assessment
  • Credit Approval and Denial
  • Customer Service
  • Operational Reporting
  • Loan Collateral Handling

Languages

English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Warehouse Supervisor

Attinson Food Equipment Limited
01.2022 - Current

Assistant Manager

Ziven Credit Ltd
06.2019 - 10.2021

Chief Operations Officer

Apolo Gold Finance (Asia) Ltd
04.2019 - 05.2021

Mortgage Specialist

Sun Hung Kai Credit Limited
03.2018 - 11.2018

Relief Branch Manager

Public Finance Limited
08.2017 - 01.2018

Credit & Sales Manager

Citibank (HK) Limited
04.2008 - 07.2017

Lending Telesales Assistant Manager

BOC Card (International) Co Ltd
05.2007 - 01.2008

01.1997 - 01.2008

Secondary School - HKCEE

Shue Yan Secondary School

Basic, Advance & Leadership Program

Benchmark International Limited
Ka Yiu Edward Li