SEAN GOMES
Edmonton,AB
Summary
Extensive customer service experience in both phone and in-person interactions. Proven ability to work independently and collaboratively within teams. Demonstrates a strong work ethic, confidence, and a positive attitude, with a commitment to continuous learning.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Kitchen Planner
IKEA Edmonton
Edmonton, Canada
01.2021 - 08.2025
- Designed customized kitchen layouts to meet diverse customer needs and preferences.
- Utilized IKEA design software to produce detailed 3D kitchen models and renderings.
- Boosted sales through extensive product knowledge in cabinets, countertops, and appliances.
- Processed complex orders efficiently, ensuring accuracy and timely delivery.
- Conducted follow-up consultations to resolve customer questions and concerns.
- Managed coworker duties and break times as department host, optimizing team efficiency.
- Assigned coworkers to assist customers according to their planning stages.
- Fostered collaboration among team members to enhance overall service quality.
Self Serve Warehouse co-worker
IKEA Edmonton
Edmonton, Canada
08.2019 - 01.2021
- Managed stock locations, reducing discrepancies, and enhancing order accuracy.
- Prepared stock areas for overnight restocking, ensuring efficient replenishment.
- Assisted in training new team members on daily task procedures and IKEA standards.
Education
Bachelor of Science - Biological Science Major, Chemistry Minor
University of Alberta
Edmonton, AB08-2025
High School Diploma -
Holy Trinity High School
Edmonton, ABSkills
- Customer service
- Team collaboration
- Problem solving
- Interpersonal skills
- Attention to detail
- Conflict resolution
- Leadership
- Microsoft Office
- Flexibility
Certification
- Driver’s License Class 5
- WHMIS 2015 Certification
Affiliations
- Sports and fitness - played hockey and baseball
- Long distance running - I've competed in 10 km and half marathon runs
- Travelling and experiencing new cultures and cuisine
References
References available upon request.
Timeline
Kitchen Planner
IKEA Edmonton
01.2021 - 08.2025
Self Serve Warehouse co-worker
IKEA Edmonton
08.2019 - 01.2021
Bachelor of Science - Biological Science Major, Chemistry Minor
University of Alberta
High School Diploma -
Holy Trinity High School
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