Sean DeCaire
Guelph,ON
Summary
Personable and dedicated Sales professional with extensive experience in technology and SAAS sales. Team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and career growth.
Overview
10
10
years of professional experience
Work History
Manager, Area Sales (Managed IT Services)
Telus Business
Toronto, ON
11.2022 - Current
- Responsibilities include building and leading new sales specialist and business development teams focused on the growth of strategic products into the Telus small businesses customer base.
- Successfully built and managed a sales specialist team of 10 sales professionals that exceeded sales targets focused on the Telus internet of things (IoT) product line.
- Assisted with the integration & acquisition of Fully Managed (IT Services) into Telus Business by building and leading a successful business development team of 10 sales professionals.
- Created weekly reports for senior leadership summarizing operational performance metrics and growth.
Enterprise Account Executive, Commerce Cloud
Salesforce Canada
Toronto, ON
09.2021 - 11.2022
- Focused on the sales of the Commerce Cloud e-commerce product line at Salesforce into new business and existing Sales Cloud (CRM) customers in the Canadian market.
- Managed strategic accounts by providing ongoing technical, sales, and renewal support after the sale was completed.
- Studied and researched competitive landscape and emerging technologies to position brand in marketplace.
Enterprise Account Executive
Desire2Learn Ltd.
Kitchener, ON
01.2018 - 09.2021
- Executed strategic sales campaigns targeting the largest Higher Education accounts in the New England region. Achievers Club winner in 2018 and 2022 for exceptional sales achievement (+150% annually).
- Analyzed customer data to identify potential opportunities for upselling and cross-selling.
- Collaborated with sales engineering, product implementation and creative services departments to land clients and support customer retention.
Account Executive, Mid Market
Desire2Learn Ltd.
Kitchener, ON
01.2016 - 12.2017
- Drove sales of company products and services by meeting with customers using strategic and organized approach. Achievers Club recipient 2016 for exception quota achievement (+150% annual).
- Utilized CRM software to track leads and manage accounts throughout the sales cycle.
- Identified new potential strategic clients and developed plans for targeting them.
Business Development Representative
Desire2Learn Ltd.
Kitchener, ON
01.2015 - 12.2015
- Responded quickly to inquiries from potential customers via phone or email.
- Established strong client relationships to drive business development.
- Provided regular updates on progress towards meeting monthly targets.
Business Development Representative
Eagles Flight Creative Training Excellence
Guelph, ON
09.2013 - 12.2014
- Developed and maintained relationships with potential customers to understand their business needs.
- Performed market analysis to identify opportunities in the competitive landscape.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Bachelor of Arts - Sociology
University of Guelph
Guelph, ON04-2011
Skills
- Business Development
- Performance Management
- Strategic Planning
- Negotiation
- Salesforce Management
- Verbal and Written Communication
- Performance Evaluations
- Team Leadership
Timeline
Manager, Area Sales (Managed IT Services)
Telus Business
11.2022 - Current
Enterprise Account Executive, Commerce Cloud
Salesforce Canada
09.2021 - 11.2022
Enterprise Account Executive
Desire2Learn Ltd.
01.2018 - 09.2021
Account Executive, Mid Market
Desire2Learn Ltd.
01.2016 - 12.2017
Business Development Representative
Desire2Learn Ltd.
01.2015 - 12.2015
Business Development Representative
Eagles Flight Creative Training Excellence
09.2013 - 12.2014
Bachelor of Arts - Sociology
University of Guelph
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