Scott Tarasco
San Jose
Summary
Dynamic hospitality management professional with extensive experience in hotel and restaurant operations. Expertise in driving revenue growth through innovative marketing strategies while cultivating memorable guest experiences and high-performing teams.
Overview
20
20
years of professional experience
Work History
Server & Event Manager
LB Steakhouse
San Jose
01.2017 - Current
- Cultivated loyal customer base, generating high volume of repeat guests through exceptional service and personalized engagement.
- Coordinated banquets, special events, and PR initiatives, ensuring seamless execution and positive guest experiences.
- Developed and executed innovative sales and marketing strategies to boost revenue and enhance guest experiences.
- Demonstrated proficiency in hospitality technology, including MS Word, Excel, OpenTable, Toast, Paycom, and SpotOn, to streamline operations and improve efficiency.
Front of House Manager
The Grill on the Alley
San Jose
01.2014 - 01.2017
- Achieved record-breaking sales for the location by optimizing team performance and focusing on upscale dining experiences.
- Oversaw front-of-house operations, supervising staff and providing constructive feedback to improve service delivery and boost team morale.
- Developed and led training programs for new employees on company policies, service standards, and operational methods, ensuring high-quality guest interactions.
- Conducted specialized training on wine, spirits, and cocktails, increasing staff knowledge and enhancing overall guest experience.
- Fairmont Hotel
General Manager
Palacio Restaurant
Los Gatos
01.2013 - 01.2014
- Oversaw restaurant operations, leading team of 25 employees to maintain service efficiency in fast-paced hospitality setting.
- Analyzed sales data, P&L reports, and performance metrics to drive improvements, consistently meeting or exceeding revenue targets.
- Handled full-cycle talent management, including hiring, scheduling, and training, to build cohesive and efficient teams.
- Managed inventory, supply ordering, and vendor relationships, ensuring cost control and adherence to quality standards.
Restaurant Manager
Westside Grill
Gilroy
01.2009 - 01.2013
- Contributed to business expansion by achieving record sales and collaborating with ownership to launch a new location in Santa Clara, CA.
- Developed operational strategies and team training initiatives to drive growth in a competitive hospitality market.
- Led front-of-house teams, enhancing customer service through targeted guidance and performance improvements.
Server Trainer
Daily Grill
Los Angeles
01.2006 - 01.2009
- Trained new hires on company standards and service protocols, ensuring consistent quality and enhancing team performance.
- Delivered exceptional guest experiences in high-volume, upscale restaurant within bustling urban hotel-adjacent setting.
- Operated in downtown Los Angeles, providing exceptional customer service.
Education
Associate Degree - English
Cabrillo College
Hospitality Management Program -
San Jose State University
Skills
- Leadership and team building
- Customer service and guest satisfaction
- Sales and revenue generation
- Event coordination and management
- Operational efficiency and P&L analysis
- Marketing and promotional strategies
- Problem solving and conflict resolution
- Hospitality software proficiency (OpenTable, Toast, Paycom, SpotOn)
- Financial Analysis
Timeline
Server & Event Manager
LB Steakhouse
01.2017 - Current
Front of House Manager
The Grill on the Alley
01.2014 - 01.2017
General Manager
Palacio Restaurant
01.2013 - 01.2014
Restaurant Manager
Westside Grill
01.2009 - 01.2013
Server Trainer
Daily Grill
01.2006 - 01.2009
Associate Degree - English
Cabrillo College
Hospitality Management Program -
San Jose State University