SCOTT M. PHAN
San Jose
Summary
Extensive experience in community pharmacy operations, patient care, MTM, Immunization, seasonal OTC merchandising, suggestions, and recommendations. Passionate about quality of care and customer satisfaction. Efficient inventory and wage management, drug utilization review, and third-party handling. Outstanding problem-solving skills, analytical, articulate, diligent, and an efficient team leader.
Overview
27
27
years of professional experience
Work History
Pharmacy manager, PIC
Wal-Mart
01.2004 - Current
- Manage pharmacy and OTC operations.
- Responsible for staffing & training pharmacist, pharmacy interns and technicians.
- Ensure pharmacy compliance with Board of Pharmacy, State and Federal laws and regulations.
- Intercept and promote immunization for Flu as well as identify opportunities for catching up IMZ such as Tdap, Td, Hep A,B, Pneumonia, HPV…etc.
- Provided more than 1200 immunizations totaled $ 78,000 during fiscal year 2015-16.
- Identify and engage with Tips and CMR in effort to optimize patients drug therapies through multiple platforms such as Outcome MTM and Mirexa.
- Ability to analyze monthly Profit & Loss report, daily and weekly sales report, and weekly top OTC’s in-stock.
- Engaged and interacted with patients to provide OTC care.
- Improved customer service by actively consulted and improved patients’ knowledge of their medication and OTC products.
- Provided direct role in gaining patients confidence for business.
- Maintain low cost and accurate inventory.
Pharmacist intern, graduate intern, staff pharmacist
Walgreens pharmacy
01.1998 - 01.2004
- Data entry, resolving third party issues, prescriptions and OTC consultations.
- Assisted Rx manager maintaining in-stocks, monthly in-date and out-date return to reduce partial fills, shrinks and increase profits.
- Willing to be flexible with schedule.
- Communicate effectively with Rx manager and other staffs to ensure coverage for pharmacy operation.
- Helped training other interns and technicians.
Education
Doctor of Pharmacy -
Massachusetts College of Pharmacy And Health Sciences
Boston, MA05-2002
Skills
- Retail pharmacy management
- Medication therapy management
- Drug utilization review
- Immunization delivery for the local community and private companies
- Receptorship for pharmacy students
- Supervising pharmacy adherence and compliance
References
- Jeremy Smith, Health and Wellness Market Director of market 451, Wal-mart stores bay areas, jasmith@wal-mart.com, 479-310-6404
- Joshua Pukl, Senior Director, Health and Wellness Regional Operations - Walmart, 857-636-0815
Phone Numbers
408-929-5803, 408-891-7012
Education And Qualification
Doctor of Pharmacy, Registered Pharmacist
References
References available upon request.
Timeline
Pharmacy manager, PIC
Wal-Mart
01.2004 - Current
Pharmacist intern, graduate intern, staff pharmacist
Walgreens pharmacy
01.1998 - 01.2004
Doctor of Pharmacy -
Massachusetts College of Pharmacy And Health Sciences
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