Overview
Work History
Education
Skills
Timeline
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Scott McKenzie

Toronto,ON

Overview

9
9
years of professional experience

Work History

Audience & Donor Services Representative

The National Ballet of Canada
09.2024 - Current
  • Streamlined ticketing process, resulting in a smoother guest experience and reduced wait times.
  • Collaborated with development department to bring initiatives that improved member engagement and loyalty.
  • Strengthened relationships with existing donors by performing regular check-ins and addressing their concerns efficiently.
  • Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.

Server

Henry’s Restaurant & Wine Bar
08.2024 - Current
  • Collaborated with team members during busy shifts for efficient and memorable guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Professional Ballet Dancer

The National Ballet of Canada
09.2020 - 07.2024
  • Maintained peak physical conditioning through rigorous training sessions, enhancing overall performance ability.
  • Maintained a professional attitude and work ethic during long rehearsals and performances.
  • Participated in fundraising efforts for company productions, helping secure necessary funding from donors.

Professional Ballet Dancer

Wiener Staatsballett
09.2016 - 08.2020
  • Ensured injury prevention by adhering to proper warm-up routines and maintaining body awareness throughout rehearsals and performances.
  • Demonstrated commitment to the art form by attending master classes, workshops, and conferences to stay current on trends and best practices.
  • Received critical acclaim for exceptional portrayal of lead roles in renowned ballets such as Swan Lake and The Nutcracker.

Education

Extended BTEC Diploma - Performing Arts

The Royal Ballet School
London, UK
07-2016

Skills

  • Up-selling strategies
  • Attention to detail
  • Multitasking and organization
  • Customer retention
  • Sales expertise
  • CRM software

Timeline

Audience & Donor Services Representative

The National Ballet of Canada
09.2024 - Current

Server

Henry’s Restaurant & Wine Bar
08.2024 - Current

Professional Ballet Dancer

The National Ballet of Canada
09.2020 - 07.2024

Professional Ballet Dancer

Wiener Staatsballett
09.2016 - 08.2020

Extended BTEC Diploma - Performing Arts

The Royal Ballet School

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Scott McKenzie