Scott Locey
Cambridge,ON
Summary
Dedicated professional offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Manager, Lot Operations
COX AUTOMOTIVE
09.2019 - 12.2023
- Effectively managed all aspects of lot operations and vehicle inspections ensuring all vehicles are prepared for sale. Team size up to 150 employees.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Spearheaded a major pricing restructure for short term storage programs resulting in a revenue increase of 12% year over year, including Ford, BMW programs.
- Continuously evaluated yard operations for potential improvements, implementing changes as needed to maintain efficiency and meet business goals.
Supervisor, Lot Operations
COX AUTOMOTIVE
09.2018 - 09.2019
- Supervised daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Reduced workplace accidents with consistent enforcement of safety guidelines and conducting routine inspections.
- Promoted within 12 months due to strong performance and organizational impact (one year ahead of schedule).
Vehicle Inspections Manager
COX AUTOMOTIVE/MANHEIM TORONTO
03.2007 - 09.2018
- Responsible for all vehicle inspections and check-in procedures
- Assuring quality accuracy and meeting targets outlined by key performance indicators with a team of up to 45 members.
- Directed and optimized employee workflow by implementing streamlined work procedures, creating effective work schedules, and assigning duties based on individual strengths, drove a 20% increase in departmental efficiency and accuracy.
- Involved in the piloting and building of electronic inspection programs for the Canadian Market.
- Performed the training and coaching of inspectors/check-in staff for all Canadian (5) locations resulting in 7 individuals reaching the highest level.
Project Site Supervisor - Volkswagen Diesel
COX AUTOMOTIVE
04.2017 - 05.2018
- Supervised the delivery, inventory and inspections of 30,000 VW vehicles over 5 satellite locations for repair due to emissions recall
- Recruited and trained the team as it grew to 25 employees for the duration of the project.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Introduced workflow improvements by analyzing existing processes, identifying bottlenecks, and implementing targeted solutions; reduced overall project turnaround time by 25% and increased on-time project delivery by 20%.
Assistant Yard Supervisor - Commercial Accounts
MANHEIM TORONTO
04.2004 - 03.2007
- Organized weekly and special sales for all Commercial/OEM Accounts (1000 -2000 vehicles/week).
- Maintain a positive relationship with my team of vehicle inspectors and drivers (approx. 50-80 people with a max. of 100 people) and create strong working relationships with internal/external clients.
- Played a key role in recruiting top talent, interviewing candidates, and making hiring decisions based on skills alignment with organizational needs.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Outside Coordinator - Commercial Accounts
MANHEIM TORONTO
10.1999 - 03.2003
- Facilitated weekly and special sales for GM Financial (approx.300-1000 vehicles/week).
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Responsible for administering Frame checks, contract verification, numbering of sale vehicles.
- Ensure all vehicles cross the auction block and communicate with the GM reps of any issues during the sale, including vehicles running out of order, vehicle break-downs.
Vehicle Inspector
MANHEIM TORONTO
08.1997 - 10.1999
- Conduct assessment of vehicle condition noting any damage including repaired or replaced panels, structural damage/repair, paint, AC/heater operation, radio, tires, etc.
- Reduced customer complaints by providing accurate and comprehensive inspection reports in a timely manner.
- Maintained compliance with industry standards and regulations through diligent adherence to guidelines during inspections.
Education
O.S.S.D. AND OAC DIPLOMA - E.C. DRURY HIGH SCHOOL
Milton, ONInspection Management Program - Performance & People Management (Level I & II)
COX AUTOMOTIVE UNIVERSITY
Atlanta, GA12.2014
Skills
- Strategic Planning
- Operations Management
- Business Administration
- Team Development & Leadership
- Professional and Courteous
- Performance Management
- Customer Relationship Management
- Cross-Functional Teamwork
Certification
- Inspector Certification Program Level 4T - Trainer
- WHMIS Certified - 2023
Experience
Automotive Remarketing Industry & Customer Relations - 26 years
Languages
English
Native or Bilingual
Timeline
Manager, Lot Operations
COX AUTOMOTIVE
09.2019 - 12.2023
Supervisor, Lot Operations
COX AUTOMOTIVE
09.2018 - 09.2019
Project Site Supervisor - Volkswagen Diesel
COX AUTOMOTIVE
04.2017 - 05.2018
Vehicle Inspections Manager
COX AUTOMOTIVE/MANHEIM TORONTO
03.2007 - 09.2018
Assistant Yard Supervisor - Commercial Accounts
MANHEIM TORONTO
04.2004 - 03.2007
Outside Coordinator - Commercial Accounts
MANHEIM TORONTO
10.1999 - 03.2003
Vehicle Inspector
MANHEIM TORONTO
08.1997 - 10.1999
O.S.S.D. AND OAC DIPLOMA - E.C. DRURY HIGH SCHOOL
Inspection Management Program - Performance & People Management (Level I & II)
COX AUTOMOTIVE UNIVERSITY
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