Scott Croin

• Assisted in training new staff members, ensuring they were well-versed in kitchen procedures and safety protocols.
• Supported cost control efforts through portion monitoring, accurate ingredient measuring, and minimizing unnecessary expenses.
• Improved customer satisfaction by addressing dietary restrictions and customizing menu items to meet individual needs.
• Communicated closely with servers to fully understand special orders for customers.

Engaged in training for a new Sous Chef position until COVID-19 lockdown.

• Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
• Acted as head chef when required to maintain continuity of service and quality.
• Trained kitchen staff to perform various preparation tasks under pressure.
• Planned and directed high-volume food preparation in a fast-paced environment.
• Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
• Coordinated with vendors to order supplies and maintain high quality standards.