Scott Christiansen
South Pasadena
Summary
Passionate about helping customers have a satisfying experience and create a positive work environment. Flexible with work flow and knowing when something needs to be done. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing orders, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
9
9
years of professional experience
Work History
Barista/Expo
Din Tai Fung
02.2021 - Current
- Prioritizing and managing multiple tasks effectively to ensure timely order fulfillment.
- Ensuring orders are accurate and complete while maintaining efficiency, quality, and adhering to food safety regulations.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Effectively communicating and interpreting orders, questions, and concerns from both kitchen staff and servers.
Leasing Consultant
AMLI
09.2019 - 03.2020
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
- Settled tenant conflicts in the most effective manner possible.
- Maintained high prospect phone call rating as well as prospect follow up ratio.
- Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Package Handler
Ups
09.2017 - 09.2019
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity
- Ensured packages were sealed properly
- Assisted in loading delivery trucks with prepared packages
- Communicated with teammates and supervisors about potential hazards and other issues to resolve together
Cash Rep. And Server
Bento-Ya
10.2015 - 01.2017
- Correctly received orders, processed payments and appropriately responded to guest concerns
- Prepared the soda machine and refilled any necessities such as sauce containers and utensils for each shift
- Maintained a neat, well groomed appearance including personal hygiene when serving to customers
- Learned how to quickly put orders together during rush hours and during slow hours, fit uncompleted tasks
Education
Graphic Design
Pasadena Community College
Pasadena, CaliforniaHigh School Diploma -
Herbert Hoover Highschool Glendale
2014
Skills
- Organized
- Courteous
- Customer service orientated
- Friendly team player
- Good Listener
- Reliable
- Strategic
- Neat
Additional Information
References attached
Timeline
Barista/Expo
Din Tai Fung
02.2021 - Current
Leasing Consultant
AMLI
09.2019 - 03.2020
Package Handler
Ups
09.2017 - 09.2019
Cash Rep. And Server
Bento-Ya
10.2015 - 01.2017
High School Diploma -
Herbert Hoover Highschool Glendale
Graphic Design
Pasadena Community College
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