Friendly and dependable server with strong communication and teamwork abilities. Demonstrates excellent time management, attention to detail, and a commitment to outstanding guest experiences. Holds Serving It Right certification and eager to contribute positively at Din Tai Fung.
• Delivered polished service to an average of 50 guests per shift, accurately taking and entering orders via POS system.
• Collaborated with kitchen and floor team to coordinate service for up to 12 full tables during peak hours.
• Trained and mentored two new servers on table setup, POS usage, and menu knowledge.
• Communicated guest requests to kitchen and team via radio, reducing average order response time by 15%.
• Managed simultaneous drink and food orders during high-volume shifts.
• Restocked stations with tableware, glassware, napkins, and condiments.
• Verified special dietary requirements, ensuring accurate delivery of gluten-free and vegetarian items.
• Assisted with bussing, folding linens, and refilling water stations during peak shifts.
⸻
Customer service POS systems Time management Communication (radio and in-person)
Team collaboration Attention to detail Order accuracy Beverage and food knowledge
Certificate - Serving It Right
Issued Date - Dec-11-2024
Expires- Dec -12-2029