Scott Bain
Sacramento
Summary
Dedicated professional with extensive experience in supervising technical projects and providing exceptional customer support. Expertise in systems installation and performance monitoring, driving improvements and ensuring customer satisfaction.
Overview
16
16
years of professional experience
Work History
Supervisor
Tak Broadband
Sacramento
04.2017 - Current
- Installed and configured communication systems, such as telephone lines and internet connections.
- Provided technical support to customers on the use of communication systems.
- Monitored performance levels of communications networks after installtion.
- Repaired and replaced defective parts in communication systems.
- Educated customers on how to use their newly installed communications system.
- Set up routers, switches, fiber optic cables and other network devices.
- Inspected daily construction to determine project progress, contract compliance and safety.
- Conducted daily site inspections to ensure safety regulations were being adhered to.
- Supervised personnel on-site providing guidance when needed while monitoring their work performance.
Specialist
US Army
Augusta
04.2010 - 04.2014
- Facilitated process improvement initiatives to enhance operational efficiency.
- Collaborated with cross-functional teams to streamline project workflows.
- Developed and delivered training programs to enhance team skill sets.
- Managed multiple projects simultaneously while adhering to deadlines.
- Coordinated logistical support for training exercises and operations.
Education
High School Diploma -
Inderkum
Sacramento06-2007
Skills
- Network troubleshooting
- Technical support
- Systems installation
- Performance monitoring
- Equipment repair
- Customer relationship management
- Problem solving
- Team collaboration
- Personnel supervision
- Employee development
Timeline
Supervisor
Tak Broadband
04.2017 - Current
Specialist
US Army
04.2010 - 04.2014
High School Diploma -
Inderkum