Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sayed Samim Frogh

Burnaby,BC

Summary

Proven track record in enhancing customer satisfaction and maintaining safe work environments, as demonstrated at Safi Supermarket. Skilled in CRM software and renowned for exceptional teamwork abilities. Successfully resolved critical issues, boosting productivity and fostering a positive experience for both sellers and customers.

Overview

2025
2025
years of professional experience

Work History

Seller Support Associate

Safi Supermarket
  • Served as a trusted advisor to sellers, guiding them through account set up, listing optimization, order management, and dispute resolution processes.
  • Enhanced customer satisfaction by efficiently addressing and resolving support issues.
  • Issued credits for contested returns, shipping fees and damaged merchandise.
  • Assisted sellers with platform requirements for renewals and upgrades.
  • Answered questions regarding seller inventory, shipping, payments and buyer complaints.

General Laborer

Cascadi Construction Company
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.

Production Worker

Delt Pacific Seafood
06.2024 - Current
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.

Education

Abdul Qadir E Bidell High School
Kabul Afghanistan

Skills

  • Goal oriented
  • CRM software
  • Email management
  • Teamwork
  • Friendly and helpful
  • Customer service
  • Time management
  • Reliable and responsible
  • Cleaning and sanitizing
  • Excellent communication

Languages

English
Limited Working
Persian
Native or Bilingual
Urdu
Full Professional

Timeline

Production Worker

Delt Pacific Seafood
06.2024 - Current

Seller Support Associate

Safi Supermarket

General Laborer

Cascadi Construction Company

Abdul Qadir E Bidell High School

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Sayed Samim Frogh