Sayaka Yamanaka
Student
Toronto,ON
Summary
Hardworking, passionate college student working towards a diploma in User Interface Design. Reliable, responsible with a very positive disposition. Seeking an entry-level position that allows me to develop my current skills and gain new proficiencies. Trilingual in English, Japanese and Korean.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Cafe Server
Part-time
2 2024 - Current
- Developed a strong knowledge of product offerings to answer customer inquiries and succeeded in upselling menu items.
- Managed cash register transactions accurately, ensuring proper handling of payments.
- meeting fast-paced dishwashing demands, even during the busiest service periods.
Hotel Front Desk Receptionist
Part-time
04.2021 - 09.2023
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and directed guests to rooms and facilities.
- Answered questions and addressed, resolved, or escalated issues to satisfy customers.
Hotel Waiter
Part-time
10.2018 - 08.2020
- Greeted new customers, discussed specials, and took orders and cheerfully served customers.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Answered detailed questions about menu items and contents to help guests make informed decisions.
Education
Bachelor of Arts - International Politics
Kansei Gakuin University
Nishinomiya, Hyogo03.2026
Diploma - User Interface Design
Tamwood College
Toronto, ON02.2025
Skills
Professional
Responsible and reliable
Verbal Communication
Customer Satisfaction
Upselling techniques
Hospitality services
Timeline
Hotel Front Desk Receptionist
Part-time
04.2021 - 09.2023
Hotel Waiter
Part-time
10.2018 - 08.2020
Cafe Server
Part-time
2 2024 - Current
Bachelor of Arts - International Politics
Kansei Gakuin University
Diploma - User Interface Design
Tamwood College
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