Mariam Bichikashvili
Toronto,ON
Summary
Before moving to Canada, I was in process of practical learning and creating jewelry, silversmithing and designing. Since my documents developed and didn’t have enough time to complete the school but it was very helpful experience. I’m still practicing and learning, drawing and designing, and very much so amazed by gemstones, high jewelry and diamond setting. Right now parallel to my home work and practice would like to gain further experience in actual jewelry retail and sales, and be closer to what I admire and love - creative atmosphere and beauty. It is my personal joy to bring smile to customers and make their day. Since moving to Canada, I’ve got experience in customer service and sales and been doing so for past two years+
It would be my pleasure to work and continue my growth with you. Thank you.
Overview
2
2
years of professional experience
Work History
Cafe Server
Cafe Serano
09.2024 - Current
- Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
- Enhanced customer satisfaction by providing efficient and friendly service
- Maintained a clean and inviting environment, ensuring an enjoyable experience for customers.
- Successfully resolved complaints, turning potentially negative experiences into positive ones that built loyalty.
- Skillfully handled transactions, ensuring accurate accounting and excellent customer service.
- Consistently received positive feedback from customers for exceptional communication skills and attentiveness.
Sales Associate
Marcheleo’s
03.2023 - 09.2024
- Organized the stores visual appeal, engage customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Practical Learning - Silversmithing, Jewelry And Arts
Caritas Georgia
Tbilisi, GeorgiaSkills
- Relationship building
- Courteous phone demeanor
- Professional demeanor
- High energy and stamina
- Point of sale operation
- Attention to detail
- Multitasking Abilities
- Clear communication
Languages
English
Full Professional
Timeline
Cafe Server
Cafe Serano
09.2024 - Current
Sales Associate
Marcheleo’s
03.2023 - 09.2024
Practical Learning - Silversmithing, Jewelry And Arts
Caritas Georgia
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