Sports
JONGWOOK(LEO) CHOI
Toronto,ON
Summary
Determined individual eager to apply customer service and organizational skills. Meticulous with sharp eye for cleanliness and orderliness. Strong work ethic and excitement to create warm and welcoming environment for customers. Responsible with ample experience handling high volume of customers and transactions. Demonstrates efficiency under pressure and adapts to changing customer needs and situations. Flexible with multitasking skills and committed to providing enjoyable movie-going experiences.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Cafe Server
Torabi
06.2023 - 08.2023
- Demonstrated strong knowledge of menu items, ingredients, and preparation methods to assist customers in making informed choices.
- Consistently received positive feedback from customers for exceptional communication skills and attentiveness to their needs.
- Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
- Improved order accuracy with careful attention to detail when entering orders into the point-of-sale system.
Movie Theater Employee
CGV Cinemas Movie Theater
11.2021 - 04.2023
- Provided exceptional guest service, resulting in repeat visits from satisfied customers.
- Managed ticket booth operations, ensuring accurate transactions and prompt customer service.
- Trained new employees on company policies and procedures, fostering a productive work environment.
- Assisted in creating visually appealing displays of promotional materials for upcoming film releases or special events within the theater lobby area.
Ice Cream Server
Baskin Robins
01.2021 - 11.2021
- Assisted in inventory management, reducing waste and optimizing product usage.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Collaborated with team members to maintain smooth operations during high-volume periods.
- Received consistently positive feedback from customers on quality of service provided, contributing to repeat business and loyalty.
Education
Bachelor's Degree - Economics
Myongji
Seoul,KOR02.2024
Skills
Patience and Empathy
Interests
Movie
Music
Timeline
Cafe Server
Torabi
06.2023 - 08.2023
Movie Theater Employee
CGV Cinemas Movie Theater
11.2021 - 04.2023
Ice Cream Server
Baskin Robins
01.2021 - 11.2021
Bachelor's Degree - Economics
Myongji
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