Sayaka Saito

Coffee Production Roasting

• Manage and operate production roasting processes.
• Conduct coffee quality control to ensure consistent standards.

Online Order Management

• Aggregate and organize online orders.
• Print product stickers and labels.
• Pack orders and prepare them for shipping.

Cafe Supervision

• Oversee daily cafe operations.
• Train and guide new staff members.
• Place orders for pastries, milk, and other supplies.

• Crafted and served high-quality coffee beverages using Fuglen's specialty coffee beans.
• Maintained exceptional customer service standards in a collaborative, high-paced environment.
• Executed daily operational tasks, including inventory management, equipment maintenance, and workspace cleanliness.
• Collaborated with a team to uphold the bakery's brand values and ensure a welcoming customer experience.
• Adapted quickly to diverse roles, supporting both the coffee bar and bakery operations.

• Assisted with coffee production tasks, including packing, organizing coffee beans, cleaning, and preparing for roasting operations.
• Crafted and served high-quality coffee beverages in a high-volume cafe, preparing up to 600 cups daily.
• Provided excellent table service, taking orders, running food and coffee, and ensuring a smooth dining experience.
• Supported various roles as an all-rounder, contributing to the efficiency of a busy restaurant-style cafe.

• Crafted and served specialty coffee beverages using Ona Coffee beans in a high-volume cafe.
• Took customer orders and provided exceptional service, ensuring a seamless and enjoyable experience.
• Prepared approximately 600 cups daily, maintaining speed, quality, and consistency in a fast-paced environment.
• Contributed to smooth cafe operations, supporting both customer interactions and back-of-house efficiency.

• Crafted and served high-quality coffee beverages, preparing up to 800 cups daily in a fast-paced, high-volume environment.
• Provided exceptional customer service, taking orders, serving food, and ensuring a positive dining experience for all guests.
• Maintained strong communication with team members and customers, fostering a welcoming and collaborative atmosphere.
• Supported daily cafe operations, including table service, food running, and maintaining a clean and organized workspace.

• Crafted and served specialty coffee beverages using world-renowned Ona Coffee beans in a high-volume cafe.
• Took customer orders and provided exceptional service, ensuring a seamless and enjoyable experience.
• Prepared approximately 600 cups daily, maintaining speed, quality, and consistency in a fast-paced environment.
• Contributed to smooth cafe operations, supporting both customer interactions and back-of-house efficiency.

• Delivered fresh bread to business partners, ensuring timely and accurate deliveries.
• Trained as a barista and served high-quality coffee beverages to customers.
• Took customer orders, served food and beverages, and maintained a clean and welcoming environment.
• Provided excellent customer service, addressing customer needs and ensuring satisfaction.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.