Savreen Gill
Edmonton,AB
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Volunteer
Khalsa Aid
03.2023 - 01.2024
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Assisted with special events and programs.
Customer Service Representative
H&M
03.2023 - 12.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
Portage College-Campbell College
Edmonton, AB12.2025
High School Diploma -
Mamta Niketan Convent School
Tarn Taran03.2023
Skills
- Complaint Resolution
- Product Knowledge
- Account Updating
- Microsoft Outlook
- Problem-Solving Abilities
- Critical Thinking
- Gold driven
- Fundraising Events
- Excellent Communication
- Analytical and Critical Thinking
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Volunteer
Khalsa Aid
03.2023 - 01.2024
Customer Service Representative
H&M
03.2023 - 12.2023
High School Diploma -
Portage College-Campbell College
High School Diploma -
Mamta Niketan Convent School
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