Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Savannah Munro

Innisfil,Canada

Summary

Dynamic and results-driven professional with extensive experience in the hospitality industry. Renowned for exceptional customer service and effective communication, I consistently foster guest satisfaction and loyalty. Skilled in POS operations and team collaboration, I thrive in fast-paced environments while maintaining attention to detail.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

St Louis Bar and Grill
Innisfil, ON
05.2025 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Monitored dining room for cleanliness and proper set-up at all times.

Cashier /Cashier Team Lead

Bradford Greenhouses Garden Gallery
Bradford, ON
05.2020 - Current
  • Operated the cash register, collected payments, and provided accurate change.
  • Helped customers find specific products, answered questions, and offered advice.
  • Trained new staff in relevant processes and procedures.
  • Provided support to junior staff during peak periods of workloads.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Coordinated with other departments when additional support was needed during peak hours.

Server

Wing n It
Innisfil, ON
08.2023 - 01.2025
  • Presented menus to patrons, answered questions about offered items, and made suitable recommendations.
  • Took orders from customers accurately, and in a timely manner.
  • Assisted bartenders and other servers when in need.
  • Stay informed about daily specials, new menu items, and weekly promotions.
  • Completed cleaning duties by sweeping and mopping the floors, as well as stocking up server stations.

Education

High School Diploma -

Nantyr Shores
Innisfil, ON
06.2020

BSC - Mathematics and Statistics, Minor in Business Management

Brock University
St. Catharines, ON

Skills

  • Exceptional customer service
  • Effective communication
  • Team collaboration
  • Time management
  • Multitasking and organization
  • Attention to detail

Certification

  • Smart Serve certification
  • WHMIS
  • Health and Safety

Timeline

Server

St Louis Bar and Grill
05.2025 - Current

Server

Wing n It
08.2023 - 01.2025

Cashier /Cashier Team Lead

Bradford Greenhouses Garden Gallery
05.2020 - Current

High School Diploma -

Nantyr Shores

BSC - Mathematics and Statistics, Minor in Business Management

Brock University

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Savannah Munro