Recent university graduate with three years of management experience, looking for a full-time job. Ready to use the teamwork and customer service skills I have gained to contribute to an organization while making a positive impact.
Overview
8
8
years of professional experience
Work History
Member Experience Associate
Movati Athletic
01.2025 - Current
Delivered outstanding customer service while addressing and resolving member concerns.
Managed retail operations, including cafe and pro-shop, while ensuring smooth and orderly service.
Stayed knowledgeable about club programs, products, and services, while actively promoting them to members.
Fulfilled administrative tasks with attention to detail, including organizing and executing member experience events.
Swing Manager
McDonald’s
01.2021 - 12.2024
Managed store finances in a variety of facets including deposits and maintaining important cash flow documentation
Promoted from a Crew Member to Crew Leader to Swing Manager, showing effective oral communication and leadership as a part of the team
Crew Leader
McDonald’s
01.2021 - 12.2024
Trained new Crew Members on restaurant procedures and skills necessary to maintain effective customer service
Coordinated store operations by directing crew members tasks and responsibilities to maintain order of the establishment
Recruitment Assistant
Carleton University
08.2024 - 11.2024
Traveled independently across Ontario to visit high schools, promoting Carleton University’s undergraduate programs and campus life to prospective students
Delivered presentations both in-person and virtual, using tools such as PowerPoint and Microsoft Teams to communicate information about Carleton University’s student services and admission requirements
Conducted administrative duties, such as planning travel logistics, creating weekly expense reports, and inputting event statistics
Event Coordinator
Hellenic Meeting and Reception Center
08.2017 - 12.2019
Oversaw the services and engagement of guests for charity events of up to 400 people, including New Year’s Eve Gala
Delegated tasks to volunteers to ensure smooth running of operations throughout the event
Education
Bachelor of Arts - Psychology
Carleton University
Ottawa, ON
04-2024
High School Diploma -
St. Mother Teresa High School
Ottawa, ON
06.2020
Skills
Dependable
Hardworking
Eager to learn
Proactive problem-solving
Awards
Academic Honour Role, recognized for achieving an overall academic average of above 80%, 09/01/14-06/01/20
Contemporary Studies Achievement Award, recognized for having the highest academic average in social sciences class., 06/01/20
Carleton University Scholarship, received an entrance scholarship from Carleton University for having an overall high school average of above 80%., 09/01/20
Timeline
Member Experience Associate
Movati Athletic
01.2025 - Current
Recruitment Assistant
Carleton University
08.2024 - 11.2024
Swing Manager
McDonald’s
01.2021 - 12.2024
Crew Leader
McDonald’s
01.2021 - 12.2024
Event Coordinator
Hellenic Meeting and Reception Center
08.2017 - 12.2019
Bachelor of Arts - Psychology
Carleton University
High School Diploma -
St. Mother Teresa High School
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