Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn McDermott

Brantford,Canada

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

2
2
years of professional experience

Work History

Member Experience Associate

Movati Athletic
05.2024 - Current
  • Enhanced member satisfaction by promptly addressing concerns and providing personalized solutions.
  • Collaborated with team members to achieve shared goals and improve overall member experience.
  • Provided exceptional service by understanding member needs and recommending appropriate products or services.
  • Managed cash register transactions accurately, ensuring proper handling of credit card payments.
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.

Sales Associate

Rens Pets
12.2022 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Served customers and followed outlined steps of service.

Seasonal Baby Associate

Toys R Us
09.2022 - 12.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Signed up parents for baby registry

Education

Diploma - Early Childhood Education

Mohawk College
Hamilton, ON
10.2019

High School Diploma -

Bishop Tonnos Catholic Secondary School
Ancaster, ON
06.2016

Skills

  • Written/ Verbal Communication
  • Self-Motivated
  • Flexible and Adaptable
  • Attention to Detail
  • Credit and Cash Transactions
  • Cleaning and Sanitizing
  • Multitasking Abilities
  • Planning and Coordination
  • Dependable and Responsible
  • Telephone Skills
  • Time Management

Timeline

Member Experience Associate

Movati Athletic
05.2024 - Current

Sales Associate

Rens Pets
12.2022 - Current

Seasonal Baby Associate

Toys R Us
09.2022 - 12.2022

Diploma - Early Childhood Education

Mohawk College

High School Diploma -

Bishop Tonnos Catholic Secondary School

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Katelyn McDermott