Savanah Gould
Fredericton,NB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Esthetician
The Ten Spot
Fredericton, NB
04.2024 - Current
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Maintained cleanliness of treatment room and equipment between appointments.
- Greeted clients upon arrival to spa and provided information about services offered.
- Built positive client relationships and guided clients through treatments.
- Set up patient rooms and sterilized equipment.
- Sold salon-exclusive skin care products and encouraged service upgrades.
Esthetician
Spa 654 Club
Fredericton
01.2023 - Current
- Handled busy schedules and stayed on top of key deadlines.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted front desk staff with booking appointments and managing schedules, ensuring seamless operations in the salon.
- Performed waxing services for face and body hair removal, adhering to strict hygienic practices.
- Increased client retention through exceptional customer service and follow-up communication.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Communicated with spa team members if clients canceled or changed appointment times.
Supervisor
Tim Hortons
Fredericton
08.2013 - 03.2023
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures and balanced tills.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Served food and beverages promptly with focused attention to customer needs.
Care Support Specialist/Home Care Worker
Kindred Home Care
Fredericton
01.2018 - 02.2020
- Assisted patients in meeting nutritional needs through meal planning, grocery shopping assistance, special dietary accommodations, and feeding support when necessary.
- Scheduled and accompanied clients to medical appointments.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Supported client independence by providing transportation services to appointments, social events, and errands.
- Enhanced patient comfort by providing personalized care and support tailored to individual needs.
- Maintained entire family's schedule and organized events.
- Provided safe mobility support to help patients move around personal and public spaces.
Education
High School Diploma -
Fredericton High School
Fredericton, NB06.2014
Aesthetics
Atlantic Hairstyling And Aesthetics Academy
Fredericton, NBSkills
- Customer education
- Strong communication skills
- Effective Team Collaboration
- Scheduling
- Outstanding client care
- Hospitality and accommodation
- Effective communication abilities
Timeline
Esthetician
The Ten Spot
04.2024 - Current
Esthetician
Spa 654 Club
01.2023 - Current
Care Support Specialist/Home Care Worker
Kindred Home Care
01.2018 - 02.2020
Supervisor
Tim Hortons
08.2013 - 03.2023
High School Diploma -
Fredericton High School
Aesthetics
Atlantic Hairstyling And Aesthetics Academy
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