Saul Ardon
Edmonton,Canada
Summary
I enjoy helping and making positive impact to customers. I like to learn new thing and challenge myself to go beyond if it is possible. I believe the key to success is to be organize, team work and learning from other will give me an opportunity continue growing.
Overview
28
28
years of professional experience
Work History
Customer Service Representative
City of Edmonton
11.2022 - 08.2024
- Assisting customer with membership renewal, check it in, offer products and other offers
- Casual temporary position
- Longistic operation
Customer service representative
Dynalife Lab
05.2021 - 10.2022
- Drive to clients clinics to pick up samples, delivery items requesting, inventory and assisted in the warehouse too
- Temporarely position
- Department: longistic and warehouse control
Cargo customer agent
Fedex express
09.2020 - 02.2021
- Warehouse longistic duties
- Sorting, scam and prelabel mails, load into cargo van and prepare pallets for other parties contract to pick up cargo, inventory too
- Part time
- Department cargo and warehouse longistic
Customer Service Agent
Westjet Airlines
10.2017 - 07.2020
- Assisting customer with reservation, cancelations, rebooked or new reservation, boarding and off boarding too
- Department: Airport operation
- Full time position
- Edmonton International Aiport
Warehouse and catering operation agent
Westjet Airlines
11.2007 - 10.2017
- Drive, delivery foods to aircraft, warehouse tasks such as: sorting products, inventory
- Department: Airport ramp operation
- Full time position
- Edmonton International Airport
Ramp Crew Chief
Airport Terminal Services
11.2001 - 07.2009
- Support, work in the ramp onloading, offloading baggages, cargo in other ramp duties as a lead
- Part time position
- Edmonton International Airport
Warehouse associate
Norseman Inc
09.1996 - 06.1997
- Warehouse tasks such as: Packaging products and assisting customers with their invoices bills and pick up products
- Full time position
Education
Computer softwares courses
Northern Alberta Institute of Technology
Edmonton, Alberta01.2023
Upgrading courses
Northern Alberta Institute of Technology
Edmonton, Alberta04.2007
College Preparation/computer courses
Grant MacEwan College
Edmonton, Alberta12.2004
Basic Computers Courses
Grant MacEwan College
Edmonton, Alberta12.2001
General Diploma - undefined
Camrose Composite High School
Camrose, Alberta06.1995
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Computer proficiency
- Problem resolution
- Client relations
- Product knowledge
- Sales expertise
- Shipping and logistics
- Warehousing functions
Languages
Spanish
Full Professional
Timeline
Customer Service Representative
City of Edmonton
11.2022 - 08.2024
Customer service representative
Dynalife Lab
05.2021 - 10.2022
Cargo customer agent
Fedex express
09.2020 - 02.2021
Customer Service Agent
Westjet Airlines
10.2017 - 07.2020
Warehouse and catering operation agent
Westjet Airlines
11.2007 - 10.2017
Ramp Crew Chief
Airport Terminal Services
11.2001 - 07.2009
Warehouse associate
Norseman Inc
09.1996 - 06.1997
Upgrading courses
Northern Alberta Institute of Technology
College Preparation/computer courses
Grant MacEwan College
Basic Computers Courses
Grant MacEwan College
General Diploma - undefined
Camrose Composite High School
Computer softwares courses
Northern Alberta Institute of Technology
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