Satveer Sidhu
Sales Consultant
Brampton,ON
Summary
A results-driven and coachable sales professional passionate about building relationships and driving growth. With experience in developing new accounts and expanding existing ones, can excel at turning opportunities into actionable results. Strong ability to focus on diverse geographical areas, product lines, and market segments allowing to effectively connect with end-users and meet their needs. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Experience Manager
Genesis Maple
Vaughan, Ontario
5 2021 - Current
- Recognized in Top 20 GXM's in Canada since 2021 by closing over $12 million in finance and lease contracts.
- Single Point of Contact for the entire vehicle transaction.
- Showcased and educated guests about the brand and vehicle features, including At-Home/Remote Test-Drives.
- Offered and conducted at-home transactions/deliveries for all guests, pre-COVID.
- Assisted clients through the online sales process.
- Able to support back-end offers, including warranties and financing.
- Coordinated with institutional lenders to secure financing for customers, providing clear communication to all parties during the most sensitive step in the sales process.
- Continued to offer assistance after delivery to maintain brand image.
- Delivered a seamless and enjoyable vehicle sale for guests by creating a customized and memorable experience.
- Streamlined communication channels for increased efficiency and better overall customer satisfaction.
Experience Manager
Genesis Mississauga
Mississauga, Ontario
06.2019 - 02.2021
- Recognized in Top 20 GXM's in Canada for 2019 by closing over $12 million in finance and lease contracts.
- Single Point of Contact for the entire vehicle transaction.
- Showcased and educated guests about the brand and vehicle features through At-Home/Remote Test-Drives.
- Offered and conducted at-home transactions/deliveries for all guests, pre-COVID-19.
- Assisted clients through the online sales process
- Able to support back-end offers, including warranties and financing.
- Coordinated with institutional lenders to secure financing for customers, providing clear communication to all parties during the most sensitive step in the sales process.
- Continued to offer assistance after delivery to maintain brand image.
- Delivered a seamless and enjoyable vehicle sale for guests by creating a customized and memorable experience.
Sales Consultant
Mississauga Hyundai
Mississauga, Ontario
05.2016 - 06.2019
- Ranked Top 2% in dealership and Top 15% in Canada for sales and customer service index by consistently closing the most sales
- Negotiated and closed over $8 million in finance and lease contracts by delivering an unparalleled customer experience
- Trusted by the owner of the dealership to manage a portfolio of high-profile clients, including members of the Toronto Raptors Organization and various Fortune 500 companies, due to a high performance track record
- Managed full sales cycle from initial inquiry to vehicle delivery, including accurate completion of all financial and legal contracts
- Generated recurring business and referrals through continuous engagement with previous clients.
Screening Officer
Canadian Air Transport Security Authority
Mississauga, Ontario
08.2010 - 11.2015
- Conduct various types of passenger and baggage screening for dangerous goods and prohibited items.
- Enter confidential report data while maintaining workflow.
- Set up functional checkpoints on short notice to ensure efficiency.
- Identify and report potential threats to maintain secure environments.
- Develop strategies to engage the traveling public and ease the screening process.
- Assist airport companies in helping the public understand screening methods.
- Provide exceptional customer service while prioritizing passenger safety.
- Contribute to development of new screening processes for improved efficiency.
- Collaborate with airport personnel to ensure smooth flow of passengers.
Skills
Proficient with CRM tools, particularly Salesforce
Highly coachable and quick to adjust strategies to meet sales goals
Proven history of meeting or exceeding sales targets with expertise in solution-oriented selling
Strong ability to negotiate and close deals, including complex contracts
Proficient in account and territory planning, as well as pipeline management
Capable of presenting complex information to diverse audiences, including senior executives
Effectively coordinate resources to achieve sales objectives
Strong capacity to analyze market trends and customer data for informed decision-making
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Experience Manager
Genesis Mississauga
06.2019 - 02.2021
Sales Consultant
Mississauga Hyundai
05.2016 - 06.2019
Screening Officer
Canadian Air Transport Security Authority
08.2010 - 11.2015
Experience Manager
Genesis Maple
5 2021 - Current