Satveer Kaur
Lethbridge,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
QE Home
11.2023 - 02.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
Security Guard
Cancom Security
04.2022 - 10.2023
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Restaurant Team Member (Part Time)
Tim hortons
10.2021 - 05.2022
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Provided quality customer service with a friendly attitude.
- Collected money, made change and counted out register at end of shift.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
Picking,Scanning and Packaging
Advertic printing company
10.2021 - 01.2022
- Picking all the order items correctly then pack in exact size box
- Scanning the label and place it
- Sorting all the order items according to order number.
- Performed weekly quality checks on incoming shipments from vendors.
Customer Service Representative
Arojobs
01.2019 - 10.2020
- Educated customers on special pricing opportunities and company offerings.
- Answered customer inquiries and provided accurate information regarding products and services.
- Improved customer service wait times to mitigate complaints.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Receptionist
Learning highway institute
11.2018 - 01.2019
- Creates a welcoming environment by greeting guests, answering phone calls, and taking messages for employees
- Takes customer complaints or issues and passes them on to the appropriate parties
- Schedules to employees for daily work
- Organizes and files company documents either electronically or with a paper filling system
- Performing all roles of cashier
- Maintain materials and order new materials.
Education
ISBA + IBM -
Northern College (Pures Campus)
Toronto, ON04.2023
Bachelor of arts -
Punjab University
Chandigarh04.2016
Post graduation diploma in computer application - Computer Application
Technical Institute
India09.2019
Skills
- Microsoft Office: MS Word, MS Excel, MS PowerPoint
- Communication and interpersonal skills- Able to communicate efficiently with staff and clients
- Organizational and management skills
- Teamwork- Able to work efficiently and effectively with group
- Able to handle cash and technical equipment efficiently
- Excellent problem solving, troubleshooting, and follow up skills
- Can work efficiently with Microsoft office and various software tools
- Dedicated with customer experience
- Can multi- task and handle fast- paced work
Certification
I HAVE SECURITY LICENCE AS WELL AS FIRST AID CERTIFICATE WITH CPR C& AED
Timeline
Sales Associate
QE Home
11.2023 - 02.2024
Security Guard
Cancom Security
04.2022 - 10.2023
Restaurant Team Member (Part Time)
Tim hortons
10.2021 - 05.2022
Picking,Scanning and Packaging
Advertic printing company
10.2021 - 01.2022
Customer Service Representative
Arojobs
01.2019 - 10.2020
Receptionist
Learning highway institute
11.2018 - 01.2019
ISBA + IBM -
Northern College (Pures Campus)
Bachelor of arts -
Punjab University
Post graduation diploma in computer application - Computer Application
Technical Institute
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