Satinder Singh
Summary
Proven leader and efficient Shift Manager at McDonald's, I excel in stressful situations with a strong work ethic and excellent communication skills. Skilled in GPS route planning and knowledgeable in traffic laws, I've maintained a clean driving record at Canadian American Boxed Meat, enhancing safety and customer satisfaction. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating cars, trucks and trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Truck Driver
Canadian American Boxed Meat
02.2024 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Transported heavy loads of food items on designated routes, ensuring timely arrivals.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
Driver
Uber, Lyft
01.2023 - 02.2024
- Safely transporting passengers to their desired destinations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Shift Manager
McDonald's
01.2022 - 10.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
High School Diploma -
Lambton College of Applied Arts And Technology
Toronto, ON12.2019
Skills
- Safe Driver with knowledge of major GTA's roads
- Self-motivation and discipline
- Leadership Qualities with great team player spirit
- GPS and route planning
- Strong knowledge of traffic laws and regulation
- Ability to handle stressful situations calmly
- Excellent communication and interpersonal skills
- Strong Work Ethic with customer service experience
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- AZ Driver's License
- First Aid/ CPR
- Forklift Certification
- ServSafe Food Handler's Certification
Timeline
Truck Driver
Canadian American Boxed Meat
02.2024 - Current
Driver
Uber, Lyft
01.2023 - 02.2024
Shift Manager
McDonald's
01.2022 - 10.2022
- AZ Driver's License
- First Aid/ CPR
- Forklift Certification
- ServSafe Food Handler's Certification
High School Diploma -
Lambton College of Applied Arts And Technology
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