Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Jawad Aslami

Jawad Aslami

6 Cranley Crt,Ontario

Summary

Highly skilled Transit Driver Operator with 5 years of experience in delivering safe and efficient transportation. Proficient in route navigation and passenger assistance while adhering to strict schedules. Dedicated to maintaining safety protocols and enhancing the rider experience through excellent customer service.

Overview

10
10
years of professional experience

Work History

Voyage Driver Durham Transit

Wheelchair Accessible Transportation & Mobility Transportation Specialists
Ajax, ON
05.2024 - Current

Transported passengers safely and efficiently, ensuring timely arrivals.

• Conducted pre-and post-trip vehicle inspections to maintain safety standards.

• Provided assistance to passengers with special needs, enhancing their travel experience.

• Maintained accurate records or routes and schedules to ensure compliance.

• Collected fares and managed cash transactions responsibly.

• Operated vehicles with a focus on safety and adherence to traffic regulations.

• Communicated effectively with passengers to address inquiries

And concerns.

• Delivered friendly service to all riders, ensuring a safe and reliable transit experience.

• Maintained knowledge of city routes to optimize travel time and efficiency.

• Conducted pre-trip inspections, identifying and resolving mechanical issues to enhance safety.

• Maintained a safe environment inside and outside the vehicle.

• Helped passengers with loading and unloading as necessary.

• Followed both written and verbal instructions accurately.

• Coordinated daily transportation schedules for efficient passenger pickups.

• Addressed passenger inquiries and concerns, ensuring a high level of customer satisfaction.

• Operated vehicles safely, following all traffic laws and regulations.

• Provided transportation for clients to appointments, adapting to scheduling needs.

• Assisted passengers with boarding and disembarking, ensuring their comfort and safety.

• Secured mobility devices, ensuring safety for all passengers.

• Provided assistance to passengers with disabilities, fostering a supportive environment.

• Focused on safety as a primary goal, providing a caring experience for all riders.

• Secured mobility aids with safety equipment and utilized GPS for route navigation.

• Medical Transportation, Student Transportation, Public Transit, Para-Transit & Accessible

Mobility On -Demand Transit.

Uber Driver

Uber Driver
09.2018 - Current

Transport 20+ passengers daily and provide outstanding customer service by ensuring that

they arrive at their destinations safely and quickly

• Uber Driver with 8 years of experience transporting passengers safely and efficiently from

one destination to another.

• Maintain a perfect 5-star rating by keeping vehicle clean and in excellent condition, resolving

customer problems, and ensuring customer satisfaction

• Rely on memory and maps in choosing the most efficient route to a passenger's Destination.

• Maintenance a 4.9 star average rating by loading and unloading passenger’ and luggage,

creating warm calculation the right fare, and returning the current change.

• Properly follow navigational directions from GPS and from the preferences of

customers.

• Communicate with passengers, offering a safe and welcoming ride to their destination.

Security Guard

Garda World
05.2021 - 2023

Professional experience of working as a security guard for 3 years

• Excellent communication Skills and ability to resolve customer complaint

• Monitoring of gates, locks, doors before and after the closing

• Checking of the basement and parking lot

• Working at hospital patrolling, watch the patients

• patrolling vaccination sides checking the vaccines ever 1 hrs desk work 12 hrs shift

• Responded quickly to emergency situations, typically within two minutes of alarm sounding

assess and deflect issues.

• Condos, desk, patrolling property, monitoring cameras and computer

• Wrote reports of daily activities and irregularities such as property damage, theft, guest employee

accidents and unusual occurrences

• Secured premises and personnel by patrolling property and monitoring surveillance equipme

• Such as cameras.

• Assign daily tasks and patrol routes• Train new security guards and get them comfortable with our communication technology

• Kept track of authorized visitor logs when requested by clients

• Performed monitoring of security camera systems

• Responded promptly to incidents, emergencies, and alarms, taking appropriate actions as

necessary.

• Implemented and enforced security procedures and protocols to prevent unauthorized access and

maintain a secure environment.

• Prepared detailed incident reports, documenting all security-related activities and incidents.

• Collaborated with law enforcement agencies and emergency responders during critical incidents.

• Conducted security assessments and recommended improvements to enhance overall safety and

security.

• Assisted in developing and delivering security training programs for employee

Walmart

Customer Service Represenative
Ajax, ON
10.2015 - 04.2021

• Helped customers with locating items.

• Helped customers with their merchandise and handled their money.

• Scanned customers Items and make purchases.

• Kept friendly attitude accomplishments Fast service in line.

• Responded to customer complaints and questions.

• Educated and enlightened customers on product prices and details.

• Stocked merchandise to provide store and customer with needed materials to ensure the

fulfillment of needs, assisted with inventory to assess store.

• Handled issues of return, exchange, and refund Handled money gave change bagged items

greeted customers.

• Responsible for Primary roles include scanning coupons, applying for discounts, processing

payments, and ringing up sales on computerized cash.

• Wrapped skids of sorted materials packed into boxes

• Collaborated with team members to maintain a clean and organized stockroom and

• Followed safety protocols and guidelines to prevent accidents and maintain a safe working

environment.

• Adhered to safety procedures in ensuring the security and safety of customers within

• Offered training to newly hired customer service associates. Identified areas for improvement

in the operation of the store.

• Implemented quality checking standards and process donated items

• Load truck with packages and deliver packages upon different routes:

• Currently working for amazon as a delivery driver handling packages in a distribution center

and delivering throughout the metro area using.

• Received and verified incoming shipments, ensuring accuracy and completeness

• Unloaded, sorted, and scanned products for inventory management

• Prepared orders for shipment by packing items and affixing labels

• Operated warehouse equipment such as forklifts and pallet jacks to move and organize

products

• Collaborated with team members to improve warehouse efficiency and productivity

• Scanned items into bins for costumer orders Packaged items to proceed to shipping Count

• Assisted in production process with usage of various industrial grade machinery

• Lifted items up to 80 lbs. in production bay and sort them for processing

• Wrapped skids of sorted materials packed into boxes.

• Skills Used I demonstrate communication skills, computer skills, and problem-solving skills.

• Responded to customer complaints and questions

• Adhered to safety procedures in ensuring the security and safety of customers within the

store.

• Identified areas for improvement in the operation of the store.

• Offered training to newly hired customer service associates.

Education

GED - Protection, Security And Investigation

Durham College
Oshawa
08.2022

High School Diploma - Mathematical Sciences

Sir Robert Borden BTI
Toronto, ON
05.2012

Skills

Excellent communication skills, both verbal and written

Strong problem-solving and decision-making abilities

Ability to remain calm and composed in high-pressure situations

Attention to detail and strong observation skills

Proficient in using computers and basic software applications

Physical fitness and ability to handle strenuous activities

Fluent in English, & Dari, Russia, Farsi

Open to shift work and available holidays and weekends

Physically fit to meet the requirements of the job

Proven capacity to engage with the public in a respectful manner and effectively conveinformation while delivering vital transit services

Proficient in identifying and resolving challenges efficiently, ensuring smooth operations

and optimal outcomes

Excellent Communication skills with the ability to interact with customers in a fast-paced

environment, addressing inquiries, resolving issues, and ensuring customer satisfaction

Proven track record of maintaining composure and clarity of thought during demanding

circumstances, fostering a sense of stability

Possesses a thorough knowledge of the GTA's major roads and intersections

Languages

English
Full Professional
Russian
Full Professional
Arabic
Limited Working
Persian
Full Professional

Timeline

Voyage Driver Durham Transit

Wheelchair Accessible Transportation & Mobility Transportation Specialists
05.2024 - Current

Security Guard

Garda World
05.2021 - 2023

Uber Driver

Uber Driver
09.2018 - Current

Walmart

Customer Service Represenative
10.2015 - 04.2021

GED - Protection, Security And Investigation

Durham College

High School Diploma - Mathematical Sciences

Sir Robert Borden BTI
Jawad Aslami