Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
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Sathish Kumar Anandanarayana

Toronto,CA

Summary

Accomplished Senior Delivery Manager with a proven track record at Capgemini Canada Inc, adept in Delivery Management and Stakeholder Management. Excelled in coordinating program-level solutions, enhancing team productivity, and driving operational excellence. Achieved significant improvements in customer satisfaction and project delivery by leveraging expertise in Software Development Lifecycle and effective communication skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Delivery Manager

Capgemini Canada Inc
04.2018 - Current
  • Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
  • Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
  • Contacted suppliers and vendors about issues with deliveries or products.
  • Developed and maintained knowledgeable and productive team of employees.
  • Prospected for leads to build pipeline and convert to sales opportunities.

Manager

Capgemini India Private Ltd.,
02.2016 - 03.2018
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Release Manager

ANZ Bank
07.2014 - 02.2016
  • Created presentations and infographic for platform release enhancement communications.
  • Coordinated scheduled releases and updates.
  • Planned and orchestrated end-to-end processes
  • Chaired daily project meetings using Agile methodologies and Scrum formats.
  • Identified and implemented cost-saving measures in IT projects.
  • Negotiated and managed project budgets to meet goals.
  • Assessed and analyzed customer requirements to develop effective IT project plans.

Infrastructure Specialist

IBM India Private Limited
08.2011 - 07.2014
  • Defined strategic objectives to identify requirements and outcomes.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Devised scripts and automation tools to improve system efficiency.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.

Education

Bachelor of Computer Science - Computer And Information Systems

Dr. C.V.Raman University
India
12.2014

Skills

  • Software Development Lifecycle
  • Delivery Management
  • Infrastructure Management
  • Incident Management
  • Application support
  • Stakeholder Management
  • Scope Management

Languages

English
Full Professional

Accomplishments

  • Leadership - Led a team of 30 Engineers Onshore and Offshore.
  • Problem-Solving - Solved complex technical issues, resulting in 20% reduction in Production downtime and significant cost savings.
  • Strategic Planning - Developed and implemented a long-term technical roadmap, resulting in improved efficiency and streamlined processes.

Certification

Training of Completion.

  • Project Management - PMP and Agile Scrum Master
  • Cloud - AZ900, AWS Solution Architect
  • Docker and Kubernetes
  • Operating System - AIX/Linux

Timeline

Senior Delivery Manager

Capgemini Canada Inc
04.2018 - Current

Manager

Capgemini India Private Ltd.,
02.2016 - 03.2018

Release Manager

ANZ Bank
07.2014 - 02.2016

Infrastructure Specialist

IBM India Private Limited
08.2011 - 07.2014

Bachelor of Computer Science - Computer And Information Systems

Dr. C.V.Raman University

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Sathish Kumar Anandanarayana