Summary

Overview

Work History

Education

Skills

LANGUAGES

Timeline

SATBIR DHILLON

London

Summary

Knowledgeable Paratransit Driver with respectful and positive attitude. Well-versed in route planning, customer relations and vehicle maintenance needs. Over 15 years of experience maintaining customer satisfaction with speedy and friendly service. Experienced transportation professional proficient in local roads and rules. Licensed driver in Ontario with clean record. Consistently helps elderly and disabled individuals board, ride and disembark from vehicle safely.

Professional driver with proven track record in passenger transport services, emphasizing safety and punctuality. Capable of managing diverse passenger needs and ensuring smooth operations under changing conditions. Known for strong team collaboration and results-driven approach, with reliable communication skills and adaptability.

Overview

years of professional experience

Work History

Para Transit Driver

Voyago

08.2023 - Current

Maintained full understanding of local roads and traffic patterns.
Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
Worked different route every day based on changing passenger locations and destinations.
Transported elderly, disabled or otherwise limited passengers to doctors' offices and medical appointments.
Assisted passengers with special needs by providing personalized attention and ensuring a comfortable travel experience.

Transit Bus Operator

Grand River Transit

01.2025 - 04.2025

Operated transit buses efficiently, ensuring timely arrival at designated stops.
Monitored passenger safety and comfort during transit operations.
Conducted routine vehicle inspections to maintain operational standards.
Responded effectively to passenger inquiries, enhancing customer service experience.
Operated with safety and skill to avoid accidents and delays.

Rideshare Driver

Uber

09.2021 - 07.2023

Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
Picked up riders at designated locations and greeted upon vehicle entry.
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Drove passengers from pick-up points to deliver to destination.
Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.

Food Service Supervisor

Tim Hortons Red Deer

08.2017 - 12.2020

Ordered new supplies and food to maintain service levels.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Identified team weak points and implemented corrective actions to resolve concerns.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Purchased food and supplies according to department needs.

Truck Driver

Punjab Logistics

02.2011 - 06.2017

Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Inspected vehicle before and after every trip and conducted minor repairs.
Loaded, balanced and secured product to safely transport goods.