Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Satbir Dhillon

London,ON

Summary

Knowledgeable Paratransit Driver with respectful and positive attitude. Well-versed in route planning, customer relations and vehicle maintenance needs. Over 15 years of experience maintaining customer satisfaction with speedy and friendly service. Experienced transportation professional proficient in local roads and rules. Licensed driver in Ontario with clean record. Consistently helps elderly and disabled individuals board, ride and disembark from vehicle safely.

Overview

13
13
years of professional experience

Work History

Para Transit Driver

Voyago
08.2023 - Current
  • Maintained full understanding of local roads and traffic patterns.
  • Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
  • Worked different route every day based on changing passenger locations and destinations.
  • Transported elderly, disabled or otherwise limited passengers to doctors' offices and medical appointments.
  • Assisted passengers with special needs by providing personalized attention and ensuring a comfortable travel experience.

Rideshare Driver

Uber
09.2021 - 07.2023
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Drove passengers from pick-up points to deliver to destination.
  • Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.

Food Service Supervisor

Tim Hortons Red Deer
08.2017 - 12.2020
  • Ordered new supplies and food to maintain service levels.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Purchased food and supplies according to department needs.

Truck Driver

Punjab Logistics
02.2011 - 06.2017
  • Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Loaded, balanced and secured product to safely transport goods.

Education

Advanced Diploma - Business Management

Della Internationl College
11.2008

High School Diploma -

D.A.V College
03.2005

Skills

  • Vehicle Safety and Maintenance
  • Customer Relationships
  • Traffic Laws and Regulations
  • Communication and Interpersonal Skills
  • Passenger Comfort
  • Valid AC/Z Driver's License
  • Efficiency and Time Management
  • Clean Driving Record
  • Route Planning and Documentation

Languages

English
Professional
Punjabi
Professional
Hindi
Professional

Timeline

Para Transit Driver

Voyago
08.2023 - Current

Rideshare Driver

Uber
09.2021 - 07.2023

Food Service Supervisor

Tim Hortons Red Deer
08.2017 - 12.2020

Truck Driver

Punjab Logistics
02.2011 - 06.2017

Advanced Diploma - Business Management

Della Internationl College

High School Diploma -

D.A.V College

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Satbir Dhillon