Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sashay Gayle-Ball

Toronto,ON

Summary

Dynamic and empathetic professional with a proven track record at ADC Pharmacy and the Ministry of Health, enhancing patient safety and community health. Excelled in patient counseling and critical thinking, significantly increasing vaccination rates. Skilled in customer service and supply restocking, committed to excellence and teamwork.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work History

Pharmacy Assistant

ADC Pharmacy
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Merchandised over-the-counter goods and rotated stock.
  • Counted and labeled prescriptions with correct item and quantity.

Community Health Aide

Ministry Of Health
09.2020 - 05.2024


  • Increased vaccination rates within the community by organizing immunization clinics and promoting their benefits through outreach programs.
  • Encouraged healthy lifestyles adoption among youth populations via engaging nutrition education programs focused on balanced diets promotion.
  • Assisted pregnant women in accessing quality prenatal care services, resulting in better birth outcomes and reduced infant mortality rates.
  • Supported mental health initiatives within the community by offering crisis intervention services when needed, contributing to overall well-being improvement among residents.
  • Assisted in disease control efforts by participating in infectious disease surveillance, investigation, and response activities.
  • Strengthened relationships between community members and healthcare providers by facilitating communication channels and addressing barriers to access.
  • Participated in health promotion campaigns to raise awareness of health issues.

Cashier.

AUTOWHIRL
09.2019 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

Certificate - Childcare. CPR & First-aid

St. Monica's College
Jamaica
01.2013 - 07.2013

Certificate - Core Theoretical Component

Ministry of Health And Wellness
Jamaica
07.2020 - 09.2020

Skills

  • Stocking shelves
  • Answering customer questions
  • Product restocking
  • Supply Restocking
  • Patient Counseling
  • Organizing supplies
  • Document filing
  • Customer Service
  • Collaboration and Teamwork
  • Critical Thinking
  • Data Entry
  • Recordkeeping skills
  • Patient Records Management
  • Health education advice
  • Patient Safety

Languages

English
Professional Working

Timeline

Community Health Aide

Ministry Of Health
09.2020 - 05.2024

Certificate - Core Theoretical Component

Ministry of Health And Wellness
07.2020 - 09.2020

Cashier.

AUTOWHIRL
09.2019 - 07.2020

Certificate - Childcare. CPR & First-aid

St. Monica's College
01.2013 - 07.2013

Pharmacy Assistant

ADC Pharmacy

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Sashay Gayle-Ball