Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Sasha Michelle Dolhan

West Kelowna,BC

Summary

Reliable Medical Office Assistant with experience in managing patient records, scheduling appointments, and coordinating healthcare services. Strengths include strong organizational skills, ability to multitask efficiently under pressure, and knowledge of medical terminology. Previous roles have showcased adaptability in fast-paced work environments and commitment to maintaining confidentiality of patient information. Demonstrated capacity to contribute positively to team dynamics while also working independently when required.

Overview

2026
2026
years of professional experience

Work History

Certified Compression Garment Fitter

Davies Home Healthcare
Squamish , BC
05.2025 - 09.2025
  • Assessed patients' conditions, including lymphedema and venous insufficiency, to determine appropriate measurements.
  • Recommended suitable garments, considering type, style, and compression level based on assessments.
  • Ensured proper fit of garments to provide optimal compression and comfort for patients.
  • Educated patients on proper usage and maintenance of compression garments.
  • Scheduled follow-up appointments to evaluate garment fit and address patient inquiries.
  • Collaborated with healthcare providers to deliver comprehensive patient care.

Sales Associate

Davies Home Healthcare
Squamish, British Columbia
03.2022 - 09.2025
  • Answered phone calls and email inquiries from customers and or patient representives such as OT, PT, GP, Discharge Nurses and various Insurance Representatives to identify customer / patient needs and recommended appropriate durable medical equipment solutions, organize meetings, and scheduled appointments.
  • Processed rental and purchase transactions using point-of-sale system, ensuring swift and secure payments..
  • Prepared bills, invoices, and bank deposits as needed.
  • Processed paperwork related to insurance claims, warranties and other documentation.
  • Reviewed customer files to make sure all documentation was complete and accurate.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Managed inventory levels of all durable medical equipment items in stock.

Medical Office Assistant

Squamish Medical Clinic, Sea to Sky Walk-In Clinic, Elaho Medical Clinic
Squamish, British Columbia
  • Greeted patients with professionalism and warmth.
  • Scheduled and confirmed patient appointments
  • Verified insurance coverage to ensure accurate billing for each patient visit.
  • Maintained smooth examination flow to uphold appointment schedules
  • Processed referrals for specialist visits and diagnostic tests efficiently.
  • Assisted physicians during examinations by providing necessary instruments.
  • Updated patient files with new medical information as needed.
  • Assisted with medical billing processes such as coding and entering charges into the system.
  • Collected, labeled and stored lab samples according to laboratory specifications.

Education

Compression Therapy For Chronic Venous Disorders

Medi / Sigvaris / Bauerfeind
Certified Medical Compression Fitter
01-2022

Medical Office Assistant

Academy of Learning Career College
Squamish, BC
01-2008

Skills

  • Compassionate communication and interpersonal skills
  • Clinical and administrative support
  • Patient registration and appointment coordination
  • Medical records management
  • Patient referrals and follow-up
  • Healthcare coding basics
  • EMR software proficiency
  • Medical records confidentiality
  • Typing and written communication
  • Instrument cleaning and maintenance
  • Specimen handling and labeling

Affiliations

My family and I recently moved to West Kelowna from Squamish BC in October 2024. I have been off work in order to unpack and facilitate my two sons entry into new schools and this new community. So far we love being closer to family and are enjoying the sunny Okanagan lifestyle. My boys are ages 12 and 14 and like to ride dirt bikes, my eldest son has played hockey from a young age and likes to snowboard, my youngest son trains in Mui Tai and is a bit of a gamer. My husband travels for work and so its usually just the boys and I and our two dogs and one cat at home. As far as hobbies go I personally like to do whatever it is that makes my kids and family happy, I garden a little, hike a little, and when I have time to myself I might watch a little true crime or follow a recent trial on Court TV.

Languages

English
Professional

References

References available upon request.

Timeline

Certified Compression Garment Fitter

Davies Home Healthcare
05.2025 - 09.2025

Sales Associate

Davies Home Healthcare
03.2022 - 09.2025

Medical Office Assistant

Squamish Medical Clinic, Sea to Sky Walk-In Clinic, Elaho Medical Clinic

Compression Therapy For Chronic Venous Disorders

Medi / Sigvaris / Bauerfeind

Medical Office Assistant

Academy of Learning Career College
Sasha Michelle Dolhan