Sarvin Moradi
Vancouver,BC
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
5
5
years of professional experience
Work History
Cashier
pizza garden
Vancouver, British Columbia
11.2023 - 08.2024
- Handled transactions with various payment methods including cash, check, credit card, gift card and automatic debit efficiently.
- Ensured adequate change supply by balancing cash drawer before commencing
- Managed distribution of receipts, refunds, credits and change
- Facilitated exchanges following company guidelines
- Managed phone calls for order placements efficiently
- Delivered outstanding customer service, boosting loyalty program enrollment
- Processed sales transactions to prevent long customer wait times.
- Acquired knowledge of other departments' roles to ensure coverage
- Issued accurate change and receipts
- Offered customers carry-out service at completion of transaction.
Sales Associate
shahr ketab(book store)
Tehran, Iran
02.2021 - 03.2023
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Conducted product demonstrations to highlight features and benefits.
- Cleaned shelves, counters and tables to maintain organized store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained records related to sales for store management.
Retail Sales Associate
aria ketab (book store)
Qazvin , Iran
10.2019 - 06.2022
- Provided product information and answered customer questions.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Promoted special offers and discounts to encourage additional purchases.
- Kept informed about new products arriving at the store on a regular basis.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Used product knowledge to suggest items to match client needs.
- Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
Education
Associate of Science - Information Technology
Kwantlen Polytechnic University
NoneSkills
- Intrinsic Motivation
- Strong Client Relations
- Cash Handling
- Task Prioritization
- Problem-solving abilities
- Clear Verbal Communication
- Credit and cash transactions
- Checkout monitoring
- Returns processing
Timeline
Cashier
pizza garden
11.2023 - 08.2024
Sales Associate
shahr ketab(book store)
02.2021 - 03.2023
Retail Sales Associate
aria ketab (book store)
10.2019 - 06.2022
Associate of Science - Information Technology
Kwantlen Polytechnic University
Similar Profiles
Ana Claudia DelgadoAna Claudia Delgado
Pizza Restaurant Assistant / Pizza Rest. Manager at Pizza GardenPizza Restaurant Assistant / Pizza Rest. Manager at Pizza Garden
Robert ShookRobert Shook
General Manager at Pizza GardenGeneral Manager at Pizza Garden
PHUNTSHO WANGMOPHUNTSHO WANGMO
TEAM MEMBER/CHECKOUT OPERATOR at Kebab and Pizza GardenTEAM MEMBER/CHECKOUT OPERATOR at Kebab and Pizza Garden