Susan Chepkok
Toronto
Summary
Innovative and professional with expertise in promoting academic, career, and social development programs. Excellent communication, problem-solving, and organizational skills. Currently a student working towards a Bachelor of Arts Degree in the Child and Youth Care field. Seeking an opportunity to begin my career. Committed to identifying and closing knowledge gaps to offer value to the employer and team. Capable Child and Youth Care professional with experience in challenging environments. Excited about the opportunity with the Toronto District School Board and willing to take on any task to expand my skills and provide support to students with needs. Strong background in advising and supporting parents known for effective communication, empathy, and problem-solving skills. Highly reliable team player adaptable to changing needs and focused on achieving positive outcomes. Skills include conflict resolution, active listening, and providing guidance tailored to individual needs. Adept Counselor with some years of experience dedicated to counseling students on mental health, academics, and interpersonal conflicts. Goal is to help students achieve success by providing guidance on career options, education choices, and life planning. Attentive in identifying early warning signs of harmful behavior in students to provide preventive counseling. Consistently meeting the established goals of the counseling and improving social skills.program is a priority.
Overview
21
21
years of professional experience
Work History
PARENT ADVISOR
Vision of Science
01.2024 - Current
- Help shape the program designed for youth aged 11 to 14 that is designed to provide youth with strategies to build social - Emotional and coping Skills and Self - care Practices
- Advocated for rights of children and families within community
- Created safe space for parents to express their concerns, fears, and frustrations without judgment
- Prepared students for future educational paths by encouraging learning exploration and persistence in face of challenges
Child and Youth Care Practitioner Intern Student
Mindsilike Consulting & Community Practices INC.
09.2024 - 04.2025
- Established safe environments for children and youth, conducting regular safety checks and adhering to facility guidelines.
- Promoted a culture of inclusion within the facility by celebrating diversity and fostering understanding among children and youth from various backgrounds.
- Developed strong rapport with clients, fostering trust and open communication to better understand their needs.
- Coordinated services with other professionals such as social workers, psychologists, and teachers to ensure a holistic approach to child care.
- Provided support to families, strengthening relationships through effective communication and problem-solving techniques.
- Facilitated group sessions focused on building life skills such as budgeting, conflict resolution, and interpersonal communication among participants.
- Developed therapeutic relationships with clients by demonstrating empathy, active listening, and consistent support throughout their individual journeys.
- Conducted thorough assessments of client needs, formulating tailored interventions for optimal results.
- Collaborated with multidisciplinary teams for developing comprehensive treatment strategies to improve youth outcomes.
- Managed challenging behaviors proactively through positive reinforcement techniques that encouraged self-regulation among clients.
- Maintained accurate documentation of client interactions for future reference during team meetings or reviews with supervisory staff members.
- Created detailed progress reports to track client growth and inform appropriate adjustments in treatment plans as needed.
- Mentored at-risk youth, providing guidance on personal development, goal-setting, and decision-making skills.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Utilized positive reinforcement techniques to encourage good behavior.
- Encouraged teenagers to develop healthy social and emotional skills.
- Provided emotional support and guidance to young people during difficult times.
- Participated in ongoing professional development opportunities to stay current with best practices in the field of child and youth care.
- Enhanced children''s emotional well-being by implementing individualized care plans and addressing their unique needs.
Program Coordinator
Regent Park Women Health Social Circle
07.2022 - 12.2024
- Lead women's physical exercises and run a group work on different issues that affect families like mental health and illness, education advocacy and health access, housing, and communication with their children and youth
- Attended training sessions to stay current on best practices in parenting, children's education, and navigating mental health for the Black and Indigenous youth
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Encouraged self-care practices among parents as part of maintaining a healthy family dynamic
- Connected parents with appropriate support groups based on their unique family situations
- Provided emotional support and resources to families during times of crisis or transition
- Conducted one-on-one consultations with families to address individual concerns and needs
- Promoted positive discipline techniques that foster respectful relationships between parents and children
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Designed program implementation and maintenance plan.
- Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Assisted in the development of grant proposals, securing funding for vital program initiatives.
- Increased participant engagement by tailoring program content to meet diverse community needs.
- Monitored and evaluated program outcomes, applying findings to refine and improve future initiatives.
- Achieved significant increases in program attendance by launching targeted outreach campaigns.
- Improved team collaboration with establishment of regular coordination meetings and updates.
- Ensured compliance with funding requirements through meticulous record-keeping and reporting.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
- Developed proposals and operational plans within assigned area.
- Improved program offerings based on changing trends, audience feedback and directives from station owners.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Monitored programming schedules, conformance to guidelines and quality.
- Conducted thorough needs assessments to identify community requirements, shaping future program development.
- Led transition to virtual program delivery model during unforeseen circumstances, ensuring continuity of services.
CHILD AND YOUTH CARE WORKER
Kiwanis Boys & Girls Clubs Toronto
05.2022 - 08.2022
- Work with children and youth
- Support children who were dealing with emotional or mental challenges to cope in the space
- Collaborated with other staff to formulate the program and implement it
Athlete - Elite Long Distance Runner
Mara Athletics Club
01.2004 - 12.2013
- Participated in competitions and tournaments at various levels of play
- Safeguarded players and officials through stringent adherence to game rules and safety regulations
- Represented team or organization professionally during interviews, appearances, or promotional events
- Developed sport-specific skills through intensive practice sessions
- Collaborated with team managers and coaches to streamline strategies and organize team-building events
- Adhered to strict nutrition requirements to support performance and energy
- Reviewed recorded events to evaluate performance and address deficiencies
- Analyzed personal performance and identified areas for improvement
- Fostered positive relationships with teammates, coaches, trainers, and other support staff
- Attended scheduled practices and completed required elements to hone skills
- Attended regular team meetings to discuss progress, challenges, and upcoming events
- Assisted in coaching younger athletes within same sport by sharing knowledge and experience
- Utilized sports psychology techniques such as visualization or meditation for mental preparation before competitions
- Maintained healthy diet and lifestyle to optimize athletic performance
- Studied game fundamentals and team strategies to improve performance
- Trained daily to improve physical fitness, strength, and endurance
- Adhered to all rules and regulations governing sport during both training sessions and competitions
- Set personal goals for performance improvement and developed plan to achieve them
- Managed time efficiently to balance training, competition schedules, and personal life commitments
- Worked closely with coaches to receive feedback on technique, form, and strategy
- Volunteered time at community events or charity functions related to sport or organization
- Collaborated with teammates to execute game plans and strategies effectively
- Executed prescribed strength and conditioning training program to maintain optimal performance
- Interacted with other athletes, sports officials and competitors with high-level integrity and solid sportsmanship
- Assessed performance following athletic competition, identifying strengths and weaknesses and making adjustments to improve future performance
- Stayed ready for practice or play demands, keeping equipment maintained and body ready for physically challenging activities
- Improved performance by assessing strengths and weaknesses after every competition, adjusting strategies to compensate
- Attended scheduled practices and training sessions
- Contributed to team success by offering play suggestions and attending every practice and training section
Education
Bachelor of Arts - Child And Youth Care
Toronto Metropolitan University
Toronto, ON06.2025
Skills
- Collaborative
- Skill Development
- Conflict Resolution
- Social Skills Development
- Setting Healthy Boundaries
- Effective Boundary Setting
- Mentorship Development
- Prioritization and Time Management
- Family Advocacy and effective Communication Engagement
- Trauma-Informed Support
- Cultural Awareness
- Intrinsic Motivation
- Efficiency Enhancement
- Child development
- Boundary setting
- Problem-solving
- Student support
- Relationship development
- Self motivation
- Emotional support
- Assertiveness
- Educational guidance
- Parenting strategies
Languages
Swahili
Kalenjin
Timeline
Child and Youth Care Practitioner Intern Student
Mindsilike Consulting & Community Practices INC.
09.2024 - 04.2025
PARENT ADVISOR
Vision of Science
01.2024 - Current
Program Coordinator
Regent Park Women Health Social Circle
07.2022 - 12.2024
CHILD AND YOUTH CARE WORKER
Kiwanis Boys & Girls Clubs Toronto
05.2022 - 08.2022
Athlete - Elite Long Distance Runner
Mara Athletics Club
01.2004 - 12.2013
Bachelor of Arts - Child And Youth Care
Toronto Metropolitan University