Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sarvesh Aeron

Brampton,Canada

Summary

Savvy experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems with vast knowledge of network, server, hardware, software and hands on experience aswell

Overview

6
6
years of professional experience
1
1
Certification

Work History

Instructor

NetSoft College of Technology
03.2024 - 07.2024
  • Teach and supervise students using lectures, demonstrations, discussion groups, laboratory workshop sessions, seminars, case studies, field assignments and independent or group projects
  • Develop curriculum and prepare teaching materials and course outlines
  • Prepare, administer and mark tests and papers to evaluate students' progress
  • Provide individual tutorial or remedial instruction to students who require it
  • Supervise independent or group projects, field placements, laboratory work or hands-on training

Sales Representative

Megacity Rims and Tires
02.2022 - 03.2023
  • Consult with customers to determine their tire and rim needs based on vehicle type, driving habits, and budget constraints
  • Provide expert product knowledge and recommendations to customers, ensuring they make informed purchasing decisions
  • Execute sales strategies to generate leads, follow up on inquiries, and close sales effectively
  • Build and maintain strong relationships with customers, dealerships, and suppliers through exceptional customer service and communication
  • Process orders accurately and efficiently, coordinating with internal departments to ensure timely delivery and customer satisfaction
  • Conduct market research to stay updated on industry trends, competitor offerings, and customer preferences
  • Manage inventory levels, monitor stock rotation, and coordinate with suppliers to maintain adequate product availability
  • Maintain detailed records of sales activities, including customer interactions, orders placed, and revenue generated

IT Support

Zeetron Networks
02.2018 - 12.2020
  • Installed, configured and maintained computer systems and network connections
  • Researched and identified solutions to technical problems And come up with a Solution
  • Helped streamline repair processes and update procedures for support action consistency
  • Prevented potential system disruptions by conducting regular maintenance checks on client equipment and software installations
  • Suggested software and hardware modifications to reduce lag time and improve overall speed
  • Collaborated with cross-functional teams to develop solutions for recurring technical problems
  • Installed and configured operating systems and applications and perform routine checkup
  • Assisted in development of system security protocols
  • Configured hardware, devices, and software to set up work stations for employees
  • Providing support for windows / Linux installation, Printers and new hardware installation
  • Collaborated with cross-functional teams to escalate complex issues and ensure timely resolution
  • Utilized remote desktop tools to provide support and resolve issues for remote users, minimizing downtime and improving productivity
  • Diagnosed and troubleshooted technical problems related to operating systems, applications, and peripheral.

Instructor

Samyak Solutions
06.2018 - 01.2020
  • Participated in department meetings to provide input to colleagues about student achievement and improvement
  • Providing in Depth information about CCNA And Ethical Hacking about how to configure in networking / Troubleshooting, Packet Filtering and many more
  • Creating virtual Machines, Scenarios, Task for Students to Learn in depth
  • Increased student motivation by developing engaging lesson plans that catered to various learning styles
  • Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues
  • Created lessons and online testing materials to facilitate remote learning
  • Tested students to assess progress and adapted learning plans in alignment with performance
  • Increased student participation via engaging lectures and assignments
  • Evaluated students' understanding of course material through examinations and in-depth essay writing
  • Providing Information about Linux Servers (UBUNTU), And different Operating systems and how to Use them according to Requirements
  • Supporting students In Task such as Scenarios

Education

Diploma in Supply Chain Management - Supply Chain Management

Fleming College
Toronto, ON
01.2023

Diploma in Project Management - Project Management

Canadore College of Applied Arts and Technology
North Bay, ON
01.2022

Bachelor in Commerce -

SS Jain Subodh College
India
04.2016

Skills

  • Ability to work independently and in a team environment
  • Excellent time management and prioritization skills
  • LAN Technologies
  • Multitasking Abilities
  • Operating Systems
  • Software Updates
  • Help Desk Support
  • Microsoft Windows Server
  • Routing Protocols (BGP, OSPF, EIGRP, ISIS, RIP)
  • TCP/IP
  • In Depth Knowledge of Ethical Hacking And Security
  • Strong analytical and problem-solving skills
  • Customer Success Management
  • TCP
  • Task Prioritization
  • Network Protocols
  • Classroom Management
  • Network Security
  • Linux
  • Microsoft Windows
  • WAN Technologies
  • Written Communication
  • Network Firewalls
  • Network Administration
  • VPN
  • DNS
  • DHCP
  • Ethernet
  • FTP
  • Authentication
  • Technical Support
  • Remote Access Software
  • Network Support
  • Network Monitoring
  • Microsoft Exchange
  • Active Directory
  • Cybersecurity
  • Comptia server
  • Conptia A

Languages

English
Full Professional

Certification

  • CompTIA Security+
  • CCNA Security
  • CCNA

Timeline

Instructor

NetSoft College of Technology
03.2024 - 07.2024

Sales Representative

Megacity Rims and Tires
02.2022 - 03.2023

Instructor

Samyak Solutions
06.2018 - 01.2020

IT Support

Zeetron Networks
02.2018 - 12.2020

Diploma in Supply Chain Management - Supply Chain Management

Fleming College

Diploma in Project Management - Project Management

Canadore College of Applied Arts and Technology

Bachelor in Commerce -

SS Jain Subodh College

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Sarvesh Aeron