SARVEEN AUJLA
Concord,ON
Overview
6
6
years of professional experience
Work History
Licensing Clerk
Service Ontario
01.2023 - Current
- Administer record maintenance, information compilation, and filing processes for agent licensing
- Evaluate and process licensing/permit applications, ensuring compliance with Service Ontario standards
Support Specialist
Gatestone
06.2021 - 12.2022
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
Store Manager
ESSO
12.2020 - 06.2021
- Applied leadership skills to assist in co-worker training
- Managed seasonal inventory, cash handling, and deposits
- Provided superior customer service, aiding in customer decisions
- Fostered a positive and healthy work environment among co-workers
Front Desk Job
Legacy Immigration
01.2019 - 11.2020
- Successfully handled multiple tasks concurrently, even in high-pressure situations
- Developed strong interpersonal qualities and communication skills
Education
Natural Applied Science -
Universal College
Ottawa12.2021
High School Education -
Punjab04.2018
Skills
- Collaboration
- Verbal Communication
- Written Communication
- Interpersonal Skills
- Self-Motivation
- Proactive Approach
- Work Ethic
- Efficiency
- High-Quality Performance
- Keyboard Skills
- Computer Operations
- Microsoft Office
- Record Filing Systems
- Customer Service
References
Available upon request.
Languages
English
Full Professional
Timeline
Licensing Clerk
Service Ontario
01.2023 - Current
Support Specialist
Gatestone
06.2021 - 12.2022
Store Manager
ESSO
12.2020 - 06.2021
Front Desk Job
Legacy Immigration
01.2019 - 11.2020
Natural Applied Science -
Universal College
High School Education -
Similar Profiles
Jennifer McIverJennifer McIver
Customer Service Representative at Service OntarioCustomer Service Representative at Service Ontario
JESSICA DONOGHUEJESSICA DONOGHUE
CSR MPBSDP at Service OntarioCSR MPBSDP at Service Ontario
Manuela MoscosoManuela Moscoso
Administrative Assistant at Service OntarioAdministrative Assistant at Service Ontario
Liudmyla SilaievaLiudmyla Silaieva
Office Sanitizing and Cleaning at Service OntarioOffice Sanitizing and Cleaning at Service Ontario
Soror SidiqiSoror Sidiqi
Cashier at Olive BranchCashier at Olive Branch