Sarredo Abukar
Toronto,Canada
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals
Overview
2025
2025
years of professional experience
Work History
Sales Representative
Lendinghub.ca
- Proactively reached out to realtors, promoting our mortgage brokerage services and scheduling meetings with business development managers to foster collaboration within the Mortgage team
- Effectively scheduled and coordinated meetings using Google Calendar, ensuring seamless communication and organization
- Utilized a CRM system to manage outreach campaigns, sending targeted emails and text messages to realtors to enhance engagement and partnership opportunities
- Curated and maintained comprehensive lists within the CRM, documenting interactions and insights from meetings with realtors and business development managers
- Compiled detailed notes and feedback on client interactions, assisting the team in refining strategies and improving client relations
- Assisted in the development of marketing materials and presentations to support business development initiatives
- Collaborated with cross-functional teams to identify new business opportunities and streamline processes, contributing to overall team success
Sales Representative
MMNovaTech
01.2024 - Current
- Managed a targeted database of realtors who expressed interest in our CRM system through Facebook and Instagram ads, leveraging this information to drive sales efforts
- Conducted outreach to potential clients, effectively communicating the benefits of our CRM system and converting leads into sales opportunities
- Thoroughly analyzed the CRM software, identifying areas for improvement and providing actionable feedback to the development team to enhance user experience and functionality
- Scheduled and conducted demo appointments with interested realtors, showcasing the unique features of our CRM system and how it stands out from competitors in the real estate market
- Developed strong relationships with clients, ensuring a thorough understanding of their needs and aligning our offerings to meet those requirements
- Collaborated with marketing and product teams to refine messaging and promotional strategies, contributing to overall sales growth and client satisfaction
Sales Associate
Nordstrom
01.2019 - 01.2023
- Provided outstanding customer service to over 100 daily patrons, actively seeking feedback to enhance their shopping experience, and offering guidance throughout the store
- Demonstrated meticulous care in merchandising, consistently restocking and organizing shelves to optimize product visibility and boost sales performance
- Facilitated seamless online shopping experiences by efficiently processing and preparing 25+ orders daily for delivery and pickup, ensuring accurate item selection, thorough packaging, and proper labeling
- Handled customer concerns with professionalism and diplomacy, fostering constructive dialogue and involving management and colleagues as needed to swiftly resolve issues
- Proactively engaged customers with promotional information, both at store entry points and checkout counters, contributing to increased customer satisfaction and loyalty
- Displayed flexibility and commitment by volunteering for additional shifts during peak periods such as Christmas, supporting the team in managing high customer volumes and online order demands effectively
Interviewer
S&P Data
01.2017 - 01.2019
- Conducted over 120 telephone interviews daily with predetermined clientele for research studies utilizing computer-assisted telephone interviewing applications
- Achieved a consistent 75% client participation rate by employing effective phone communication skills, handling an average of 550 inquiries weekly
- Collaborated with a diverse client base, managing relationships with at least 6 clients and prioritizing refusal avoidance through a courteous and methodical adherence to interview scripts
Education
Business Technology Management -
Toronto Metropolitan University
Toronto, Ontario04-2025
Skills
- Customer Service
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Relationship Building
- Sales closing
- Data Collection
- CRM proficiency
- Microsoft Excel
- Microsoft Office Suite
- Microsoft PowerPoint
Timeline
Sales Representative
MMNovaTech
01.2024 - Current
Sales Associate
Nordstrom
01.2019 - 01.2023
Interviewer
S&P Data
01.2017 - 01.2019
Sales Representative
Lendinghub.ca
Business Technology Management -
Toronto Metropolitan University
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