SARINA HAJI MESGARI
Vancouver,BC
Summary
A highly motivated and customer-oriented representative with excellent communication and interpersonal skills who can create a welcoming and friendly environment for clients, with some experience in sales and cashiering. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Customer Service Representative
Vansa Renovation
10.2023 - 01.2024
- Responded to customer requests for products, services, and company information
- Updated account information to maintain customer records
- Answered constant flow of customer calls with minimal wait times
- Processed customer service orders promptly to increase customer satisfaction
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
Sales Associate and Cashier
MANGO
02.2022 - 10.2023
- Answered questions about store policies and addressed customer concerns
- Welcomed customers and helped determine their needs
- Restocked and organized merchandise in front lanes
- Worked closely with shift manager to solve problems and handle customer concerns
- Worked flexible schedule and extra shifts to meet business needs
- Greeted customers entering store and responded promptly to customer needs
Education
HIGH SCHOOL DIPLOMA - Graphic Design
Rafaati Technical And Vocational School
Mashhad, Iran 01.2019 - 01.2022
DIPLOMA IN FINE ARTS -
Kwantlen Polytechnic University
Surrey, BC 01.2024 - Current
Skills
Customer Service
References
References available upon request.
Timeline
DIPLOMA IN FINE ARTS -
Kwantlen Polytechnic University
01.2024 - Current
Customer Service Representative
Vansa Renovation
10.2023 - 01.2024
Sales Associate and Cashier
MANGO
02.2022 - 10.2023
HIGH SCHOOL DIPLOMA - Graphic Design
Rafaati Technical And Vocational School
01.2019 - 01.2022
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