Sarelys Nieto
Sault Ste. Marie,ON
Summary
Dynamic leader with a proven track record in business development and sales at SanLejo, enhancing customer experiences and boosting sales through expert team leadership and decision-making. Skilled in customer service and recordkeeping, I excel in creating supportive environments and driving team success. Achieved top sales numbers, demonstrating exceptional problem-solving and interpersonal abilities.
I am a proactive, committed and responsible person, with a strong work ethic and a focus on results. I have outstanding skills in customer service, sales orientation and teamwork, always maintaining a collaborative and positive environment. My punctuality and dedication allow me to adapt to the company's objectives, offering an exceptional customer experience and contributing to the achievement of business goals.
Overview
3
3
years of professional experience
Work History
Administrator/Manager of Business Development and Sales
San Lejo
12.2023 - 09.2024
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- As a point of sale manager and administrator in a piercing studio, I managed inventories, supervised the cash register and made sales of a variety of products, including high quality jewelry in materials such as surgical steel, titanium and 24 karat gold for special cases. I specialized in providing customer service in a friendly and respectful manner, guiding them accurately and effectively according to their needs, resulting in successful sales and an optimal customer experience.
Youth Coordinator
Cultural Foundation Simon Bolivar
07.2022 - 08.2022
- Developed strong relationships with youth, fostering a supportive and inclusive environment.
- Maintained accurate records of attendance, participation rates, and program outcomes for reporting purposes.
- Enhanced youth engagement by designing and implementing creative programs and events.
- Created safe and positive environment conducive to learning and activities.
Saleswoman
Koko Piñateria
04.2021 - 08.2022
- Developed tailored sales strategies for diverse clients, effectively addressing their unique needs.
- Mentored junior sales staff members, sharing best practices to help them achieve success in their roles quickly.
- Boosted sales revenue by consistently meeting and exceeding sales targets.
- Drove team revenue totals by bringing in top sales numbers.
- Consistently met or exceeded monthly quotas by proactively seeking out new opportunities and closing deals efficiently.
- Maximized profits through effective negotiation tactics during the closing process.
- Established strong rapport with customers, fostering long-term relationships and generating repeat business.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Hairdressing and Customer Service Apprentice
Eros & Ellas
11.2021 - 05.2022
- Gained hands-on experience in various service tasks, developing a well-rounded skill set for future career growth.
- Boosted overall efficiency through meticulous organization of tools, parts inventory, and workspace.
- Assisted in the development of streamlined processes for more efficient task completion among the entire team.
- Maintained a positive work environment fostering collaboration amongst team members leading to higher rates of job satisfaction.
Education
High School Diploma -
Colegio Integral Los Andes
Colombia. Tunja, Boyaca12-2022
Technician of Basic Realization of African Braids - Aesthetics, Beauty And Personal Care Education Fie
Katherine Salazar Academy
Colombia. Tunja, Boyaca09-2023
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Decision-making
- Team building and leadership
- Personable and approachable
- Data confidentiality
- Team collaboration
- Conflict resolution
- Work Planning and Prioritization
- Deadline adherence
- Problem-solving
- Flexible schedule
Languages
English
Professional Working
Spanish
Native or Bilingual
Interests
- Avid Reader
- Knitting and Crocheting
- Reading
- Fashion and Style
Timeline
Administrator/Manager of Business Development and Sales
San Lejo
12.2023 - 09.2024
Youth Coordinator
Cultural Foundation Simon Bolivar
07.2022 - 08.2022
Hairdressing and Customer Service Apprentice
Eros & Ellas
11.2021 - 05.2022
Saleswoman
Koko Piñateria
04.2021 - 08.2022
High School Diploma -
Colegio Integral Los Andes
Technician of Basic Realization of African Braids - Aesthetics, Beauty And Personal Care Education Fie
Katherine Salazar Academy
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