Sarelys Nieto
Sault Ste. Marie,ON
Summary
Dynamic leader with a proven track record in business development and sales at SanLejo, enhancing customer experiences and boosting sales through expert team leadership and decision-making. Skilled in customer service and recordkeeping, I excel in creating supportive environments and driving team success. Achieved top sales numbers, demonstrating exceptional problem-solving and interpersonal abilities.
I am a proactive, committed and responsible person, with a strong work ethic and a focus on results. I have outstanding skills in customer service, sales orientation and teamwork, always maintaining a collaborative and positive environment. My punctuality and dedication allow me to adapt to the company's objectives, offering an exceptional customer experience and contributing to the achievement of business goals.
Overview
3
3
years of professional experience
Work History
Administrator/Manager of Business Development and Sales
San Lejo
Colombia. Tunja, Boyaca
12.2023 - 09.2024
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- As a point of sale manager and administrator in a piercing studio, I managed inventories, supervised the cash register and made sales of a variety of products, including high quality jewelry in materials such as surgical steel, titanium and 24 karat gold for special cases. I specialized in providing customer service in a friendly and respectful manner, guiding them accurately and effectively according to their needs, resulting in successful sales and an optimal customer experience.
Youth Coordinator
Cultural Foundation Simon Bolivar
Colombia. Boyaca, Tunja
07.2022 - 08.2022
- Developed strong relationships with youth, fostering a supportive and inclusive environment.
- Maintained accurate records of attendance, participation rates, and program outcomes for reporting purposes.
- Enhanced youth engagement by designing and implementing creative programs and events.
- Created safe and positive environment conducive to learning and activities.
Saleswoman
Koko Piñateria
Colombia. Boyaca, Tunja
04.2021 - 08.2022
- Developed tailored sales strategies for diverse clients, effectively addressing their unique needs.
- Mentored junior sales staff members, sharing best practices to help them achieve success in their roles quickly.
- Boosted sales revenue by consistently meeting and exceeding sales targets.
- Drove team revenue totals by bringing in top sales numbers.
- Consistently met or exceeded monthly quotas by proactively seeking out new opportunities and closing deals efficiently.
- Maximized profits through effective negotiation tactics during the closing process.
- Established strong rapport with customers, fostering long-term relationships and generating repeat business.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Hairdressing and Customer Service Apprentice
Eros & Ellas
Colombia. Boyaca, Tunja
11.2021 - 05.2022
- Gained hands-on experience in various service tasks, developing a well-rounded skill set for future career growth.
- Boosted overall efficiency through meticulous organization of tools, parts inventory, and workspace.
- Assisted in the development of streamlined processes for more efficient task completion among the entire team.
- Maintained a positive work environment fostering collaboration amongst team members leading to higher rates of job satisfaction.
Education
High School Diploma -
Colegio Integral Los Andes
Colombia. Tunja, Boyaca12-2022
Technician of Basic Realization of African Braids - Aesthetics, Beauty And Personal Care Education Fie
Katherine Salazar Academy
Colombia. Tunja, Boyaca09-2023
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Decision-making
- Team building and leadership
- Personable and approachable
- Data confidentiality
- Team collaboration
- Conflict resolution
- Work Planning and Prioritization
- Deadline adherence
- Problem-solving
- Flexible schedule
Languages
English
Professional Working
Spanish
Native or Bilingual
Interests
- Avid Reader
- Knitting and Crocheting
- Reading
- Fashion and Style
Timeline
Administrator/Manager of Business Development and Sales
San Lejo
12.2023 - 09.2024
Youth Coordinator
Cultural Foundation Simon Bolivar
07.2022 - 08.2022
Hairdressing and Customer Service Apprentice
Eros & Ellas
11.2021 - 05.2022
Saleswoman
Koko Piñateria
04.2021 - 08.2022
High School Diploma -
Colegio Integral Los Andes
Technician of Basic Realization of African Braids - Aesthetics, Beauty And Personal Care Education Fie
Katherine Salazar Academy